Bradford Jacobs are supporting a nonprofit organisation who specialise in inclusive support to close the employment gap for individuals with disabilities. As a "for-purpose" social enterprise they blend human services and business strategies to demonstrate the competitive advantage of employing people of all abilities.
A key initiative is the Accessibility Partner Program, pairing blind and low-vision people with professional visual interpreters. These Inclusive Support Specialists provide top-tier support by addressing barriers, fostering partnership, and committing to ongoing education.
The Accessibility Partner role is a full-time position that provides specialized support to employees who are blind or low vision.
Key Responsibilities:1. Client PartnershipMaintain professionalism, confidentiality, and clear boundaries while building strong partnerships with clients.Understand and anticipate the needs of blind or low vision clients, providing proactive, flexible support to overcome visual disability barriers.Act as a resource for clients, assisting with navigating physical spaces, attending meetings, and ensuring barrier free access during events.2. Task and Technology SupportProvide assistance with tasks such as note-taking, document translation, creating accessible content, and supporting administrative duties (e.g., submitting expense reports, calendaring).Translate inaccessible digital content (emails, PowerPoint, Excel, etc.) into accessible formats, using screen readers and other assistive technologies.Support clients in navigating complex software, guiding them through tasks in tools like Microsoft Office, Power BI, and Azure DevOps.3. Communication & Time ManagementCommunicate effectively, both verbally and in writing, to ensure employees are fully supported in their work tasks.Manage multiple time-sensitive tasks, prioritizing effectively while maintaining clear communication regarding deadlines and any delays.4. Travel and FlexibilityTravel domestically or internationally, sometimes on short notice, to provide on-site support as needed.Prepare for international travel, including vaccinations and background checks, if required.
Experience Required:Minimum of 2 years in administrative or workplace inclusion support roles, with preference for experience working with visually impaired or blind individuals.Technical background with proficiency with PowerBI dashboards and data analysis in general. Strong communication, organizational, and customer service skills. Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook) and the ability to learn new technologies.Able to travel – proficiency with managing logistics for domestic and international travel.Professional level of English-speaking skills.High level typing ability.
Working Conditions:Ability to work at a computer for up to 8 hours daily, manage multiple projects, and assist clients with accessibility needs both remotely and in-personPotential travel to client sites or other locations, including transporting equipment as neededWillingness and ability to travel both locally and internationally when required (4-5 business trips a year, mainly in Asia) and US once a year.Hybrid model, days a week at the clients office in Melbourne, remaining days WFH.Monday – Friday 9am-5:30/6:30pm Australian Eastern Standard Time.
SalarySalary up to $83,203 AUD per annum