Hatch

Account Manager (@ Domain)

East Melbourne, 3002, Melbourne, Victoria

Full time

Posted 30/04/2025
Closed 14/05/2025

This is an Account Manager role with Domain based in Melbourne, Victoria, Australia -- Domain -- Domain Group is a leading Australian property marketplace made-up of a portfolio of brands. We are united in our Purpose to inspire confidence in life’s property decisions. Our brands offer products and solutions to consumers, agents, and parties interested in property across every step of their property journey. Through our digital solutions, we reach an average of 7.7m Australians each month Role Seniority - Junior - A role for someone with some basic skills, good motivation and ability to learn. Typically 1-2 years of experience is required. More about the Account Manager role at Domain At Domain we are always looking for talented Account Managers to build and drive relationships with our trusted network of Real Estate clients - all the way from small boutique agencies to large tier 1 Property Developers. Under the wing of one of our experienced Sales Leaders, you will have ownership of a portfolio of clients across the VIC region. Driving revenue growth, deepening customer relationships, new product adoption and brand loyalty will be key to cementing Domain as an embedded solution and valuable business partner. Sitting within the high-performing and tight-knit VIC sales team, these unique opportunities are ideal for a self-starter mindset. You will take the reins on a portfolio of existing clients, enjoy a great deal of independence in running a territory as your own business, bring your own stamp with new ideas and best practices, and open the doors to long-term opportunities within the wider Domain ecosystem. In a typical day you can expect to: Get to know our key clients’ businesses intimately through close collaboration and maintaining strong partnerships.Improve outcomes for clients by solution-selling across Domain’s portfolio of products.Oversee all aspects of the sales cycle – from first meetings and demonstrations, building a business case and contract execution, through to reporting on account performance.Present Domain insights to key stakeholders and attend customer events / sales meetings.Strategise and implement business growth initiatives.Occasionally support activity for the Key Accounts during busy times.Proactively maintain relationships, introducing new and featured products that can solve problems and give clients the tools they need to achieve their goals.Provide world class customer service by efficiently resolving client queries and operational/account issues.Continually provide feedback on market conditions such as competitive activities (sales tactics and marketing initiatives), as well as potential barriers and opportunities.Expand your knowledge to become an industry expert on tech solutions for the Residential Real Estate space. Our Ideal Person:ESSENTIALStrong track record in face-to-face sales or account management, within any industry. Ability to drive and meet clients (car allowance provided).Proactive, self-starter attitudeExcellent stakeholder management skillsConfidence in presenting to large groupsExceptional communication skills and consultative approachValid Australian drivers license and reliable vehicleBONUS POINTSAny combination of experience across Real Estate, Media, Advertising or SoftwareExperience in selling using insightsUnderstanding of residential real estateIf this sounds like a good fit, we'd love to hear from you! 🟢 Please consider applying even if you don't meet 100% of what’s outlined 🟢 Key Responsibilities💼 Selling Media and Advertising Solutions🤝 Relationship Building💎 Insights Presentation Key Strengths💪🏼 Resilience📊 Results orientation🎙 Verbal communication Why Domain is partnering with Hatch on this role: Hatch exists to level the playing field for people as they discover a career that’s right for them. So when you apply you have the chance to show more than just your resume. A Final Note: This is a role with Domain not with Hatch.

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