Accounts Receivable Officer

Brief Description Who we are? You may not have heard of AMES Australasia before, but we can almost guarantee you own something we’ve brought to market. Our products are in the hands, sheds, homes and backyards of people all across Australia and New Zealand. We exist to design, create and efficiently supply innovative products that enhance the homes, landscapes and lifestyles of all our customers. We believe that organisations need to be about purpose as well as profit. And we give our people opportunities that help them realise both their personal and professional potential, through these values: Keep our Customers FIRST Have a positive, caring and family attitude Keep it real. open and honest… always. BE the change we seek Have a passion for winning Make it Happen Seek ‘Win-Wins’ for all Treasure creativity CELEBRATE… together. We also enjoy the backing of The AMES Companies, Inc (the largest suppliers of non-powered landscaping products in the United States), as a subsidiary of Griffon Corporation (NYSE:GFF). We are AMES Australasia. Want to join us? About the role: We are looking for a highly organized and proactive Accounts Receivable Coordinator to join our finance team. This role is crucial in supporting the Credit Manager by overseeing cash flow management, credit claims, customer account queries, and implementing automation of processes within the Accounts Receivable department. If you have strong customer service skills and experience in credit management, this is a great opportunity to make a significant impact on our business! Key Responsibilities: Assist in managing cash flow and ensure timely collection of customer payments. Accurately allocate payments to customer accounts and provide cash flow reports to senior management. Maintain Days Sales Outstanding (DSO) levels in line with company targets. Process and reconcile customer payments by month-end and identify any variances. Handle customer account queries and ensure timely resolution of issues via calls and emails. Maintain accurate customer records, including updating credit limits and account information. Process credit claims and assist with enforcing stop-credit actions as needed. Collaborate with internal teams (sales, customer service) and collection agencies to manage accounts. Ensure compliance with SOX requirements and maintain proper documentation for audits. Identify and implement process automation opportunities to improve efficiency in the Accounts Receivable function. Requirements: Proven experience in accounts receivable, credit control, or finance-related roles. Strong knowledge of credit management practices, including payment allocations, credit claims, and customer reconciliations. Excellent communication and negotiation skills, with a customer-first approach. High attention to detail with the ability to manage multiple tasks simultaneously. Proficient in using accounting software and MS Office Suite (Excel, Word). Understanding of SOX compliance and internal controls is preferred. Strong organizational skills and the ability to work independently and as part of a team. Ability to meet deadlines and handle sensitive information with discretion. Why Join Us? Opportunity to grow and develop within a dynamic and supportive team. Competitive salary and benefits package. Strong focus on professional development and career growth. A collaborative environment where your input and efforts are valued. Wellness Activities, Social Club and Paid Charity Days Discounts on AMES products