Administration Coordinator

About the organisation (REAIE)

Based in Hawthorn, the Reggio Emilia Australia Information Exchange (REAIE) is the sole, national reference organisation representing the educational project of Reggio Emilia in Australia. This not-for-profit organisation is governed by a national volunteer Board and supported by an innovative and dynamic Operations Team. REAIE draws on the Reggio Emilia Educational Project as the ongoing catalyst for thinking, research and advocacy in Australian educational settings.

About the role

Due to growth within REAIE, a new role has been created to primarily support a professional operations team and General Manager.

The administration coordinator will provide support to the operations team by disseminating and entering information into various platforms. A customer facing role, handling inbound enquiries and managing the distribution of resources and their stock levels.

Responsibilities include:

• Membership data processing including entry of new member information and processing of renewals

• Manage event registrations and admin inbox for notifications of event registrations

• Review inbound e-mails, respond to general enquiries and forward e-mails to relevant operations team members

• Manage resource orders by sorting through e-mail notifications, filing e-mail records and processing the orders according to relevant stock levels

• Manage and process office stationary orders

• Answer telephone enquiries and direct calls as required

• Follow up customers that have outstanding/overdue payments/invoices

• Management of inbound and outbound mail

• Organisation and support of admin team with various administration functions

Previous experience:

• 3 - 5 years experience in an office administration role (or similar)

• Certificate 3 in administration (preferred)

• Moderate level of computer literacy including Microsoft Office and Outlook

• Candidates from the education or early childhood education sector are encouraged to apply

Click apply now to send your resume and a cover letter.