Administrative Coordinator (Complex)

Primary Location VIC - Melbourne - 655 Collins St Job Description Summary We are looking for a 2-month project support as an Administrative Coordinator (Complex) for our large-scale NBN contract. About The Role Service Stream’s Telecommunications division is currently seeking an Administrative Coordinator to support our newly awarded NBN contract. This role will focus on the complex side of the project, which requires strong organisational and excellent communication skills. You will play a key role in managing work orders from our client, communicating with our technicians, and updating work progress on a daily basis. You will ensure processes are followed and completion activities are fulfilled. Nature of position: Fixed Term Contract (until 31 July 2025) Location: National (can be based in VIC, NSW, QLD or WA) Reporting Line: Program Delivery Manager Responsibilities Process activities in priority of project completion work order within a shared mailbox.Work with the Regional and National teams to carry out final commercial checks for project completion.Maintain databases relating to activities in your project area.Ensure all changes to projects are captured and communicated to the relevant stakeholders.Provide support to managers/process owners.Ensuring compliance to processes via assessment mechanisms.Using problem solving tools to determine root causes and suggest solutions from various perspectives of data to make decisions.Ensuring the processes are continuously being improved and optimised report weekly to relevant stakeholders on the overall status of open projects. About You Experience with database systemsProficiency in MS Office SuiteUnderstanding of Oracle (ETA) and Service NOW highly regardedExperience in stakeholder and subcontractor managementStrong attention to detailExcellent verbal and written communication skillsAbility to work autonomously when requiredTelecommunication industry experience is highly regarded Benefits Of Working With Us Include Growth – We are growing and there are opportunities for your career development across our business units.Discounts - Employee rewards program and employee discounts across hundreds of businesses such as Woolworths, Air BNB, The Iconic, JB HI-FI, Dan Murphys, Bupa Health Care, Specsavers and many more! We also offer access to novated leasing.Paid Leave - Parental, cultural, community service, study, corporate volunteering and purchased leave available.Culture – we are committed to fostering a workplace culture that values diversity and inclusion. We celebrate excellence through our Kudos Awards, and significant milestones from 5 years of service are rewarded. About Us Service Stream is an equal opportunity ASX-listed business that develops and operates Australia's essential services networks across telecommunications, utilities, transport, defence, and social infrastructure industries. We keep communities connected. Please submit your interest with the apply button. We celebrate diversity at Service Stream and welcome applications from people who identify as Aboriginal and/or Torres Strait Islander, people with a disability or neurodivergence, and those from LGBTIQA+, Veteran or other diverse groups. Service Stream does not accept any unsolicited resume referrals from external Recruitment or Labour Hire Companies. Department Administration How To Apply If this sounds like you apply now to the Service Stream Recruitment Team via the online application button.