AFC Operations Coordinator

Position Vacant

AFC OPERATIONS COORDINATOR
PERMANENT, FULL-TIME

Cranbrook School is seeking an experienced Operations Coordinator for our state-of-the-art
Murray Rose Aquatic & Fitness Centre, based at the Senior School campus in Bellevue Hill.

ABOUT THE POSITION

This is a full-time permanent position reporting to the Head of Aquatics.

The Operations Coordinator will lead a team of Duty Supervisors, Lifeguards and
Receptionists to provide an exceptional customer service experience and maintain safe
operational standards.

Duties will include overseeing first aid protocols and incident management procedures,
conducting daily safety and equipment inspections, managing regular pool testing and
maintenance checks, monitoring the facility’s presentation and cleanliness standards and
implementing comprehensive staff training programs to ensure high-performance
standards.

Working closely with the Aquatics and Learn To Swim teams, the Operations Coordinator
will develop strategies that maximise facility utilisation and revenue generation. This
includes managing commercial hiring and facility booking processes, analysing usage
patterns, and recommending operational improvements to enhance the centre's efficiency
and financial performance.

ABOUT YOU

You are an enthusiastic and experienced aquatics professional with a strong compliance and
safety focus. You have a customer service approach to all interactions and are committed to
providing an excellent user experience.

Capable of working collaboratively within a team, you possess an exemplary understanding
of best practice pool operations.

You are an excellent communicator and possess high level organisational skills. You respond
quickly and effectively to emergency situations and have a can-do attitude to solving
problems.

SELECTION CRITERIA

— Previous experience as an Operations Manager or Centre Manager
— Aquatic Technical Operations (Pool Ops) Certificate
— Pool Lifeguard qualification
— Proficiency in the MS Office Suite, Meet Manager and Swim Central
— Experience leading a small team
— Excellent written and oral communication skills
— Highly organised with excellent time management skills
— A level of mobility that supports the ability to respond to a first aid / behavioural

incident
— Current First Aid and CPR qualifications
— A firm commitment to safeguarding and promoting the welfare of children
— A demonstrated understanding of child safety and appropriate behaviours when

engaging with children.

CLOSING DATE: 27 April 2025

HOW TO APPLY

Applications should include a resume and a
cover letter addressing the selection criteria
and reasons for your interest in the position.
Applications should be submitted via email
to recruitment@cranbrook.nsw.edu.au.
Details of at least three referees will be
requested from the successful applicant.

ABOUT CRANBROOK SCHOOL

Cranbrook is an Anglican, independent day
and boarding school, Pre-school to Year 12.

Our vision is to be a world class school which
encourages and enables all of our students
to explore, enjoy and fulfil their potential.
We lead our students to discover and make
the most of their talents, to thrive in, and
love the pursuit of, excellence. As a school
we energise the educational environment by
offering a rich and distinctive schooling both
within and beyond the curriculum and give
powerful pastoral support. Cranbrook builds
resilience and confidence so that each
student can face the challenges of the
twenty-first century with personal
confidence, intellectual versatility, academic
hunger and optimism.

Cranbrook is an International Baccalaureate
(IB) World School, and is accredited as an IB
Continuum School, offering the PYP, MYP
and IB Diploma Programme.

Cranbrook School is a child safe
organisation. We actively promote the safety
and wellbeing of all students and are
committed to protecting our students from
abuse and harm.

WORKING WITH CHILDREN CHECK,
VACCINATION AND WORKING RIGHTS

The successful applicant for this position will
be required to hold a current NSW Working
with Children Check clearance and be fully
vaccinated with a COVID-19 vaccine.

Applicants must be an Australian citizen or
permanent resident or hold a visa with
appropriate working rights.