Allied Health Receptionist / Admin Assistant

Join Our Team at Physio One – Receptionist / Admin Assistant

Physio One is looking for a dynamic and experienced Receptionist / Admin Assistant to become an integral part of our growing team. This is an exciting opportunity for someone who’s passionate about supporting your community and playing a key role in delivering outstanding care.

Are you…
✅ Outgoing, enthusiastic, and highly organised?
✅ A team player who thrives in a supportive environment?
✅ Committed to personal growth and helping others succeed?

About the Role:

If you have experience in reception or administration and are seeking a fresh opportunity with real potential for career progression, this role could be the perfect fit.

As a valued member of our friendly and passionate admin team, you’ll provide high-quality administrative and reception support to our busy practitioners while ensuring a positive experience for every patient who walks through our doors.

Why Join Us?

• Supportive, friendly team environment
• Career progression opportunities including Senior Admin, Clinic Supervisor, and Management roles
• Ongoing on-the-job training and mentoring
• A chance to make a real impact in your local community

What You’ll Do:

• Provide a welcoming and professional front-desk experience for clients and practitioners
• Manage patient bookings, enquiries, and follow-up care
• Maintain accurate patient records and handle sensitive information with confidentiality
• Process payments via HICAPS, Medicare, DVA, Eftpos, Work Cover etc.
• Complete general office duties: email, scanning, filing, document handling, and housekeeping
• Perform daily opening and closing procedures
• Cash handling and daily banking in line with clinic protocols

With progression, your responsibilities may grow to include:

• Supervising admin staff and overseeing front desk operations
• Coordinating office procedures, systems, and correspondence
• Assisting with recruitment, training, and HR compliance
• Supporting accounts payable/receivable processes
• Managing stock and product inventory
• Supporting broader business and management initiatives

Position Details:

• Casual role | Approx. 20–25+ hours per week
• Part-time or full-time may be considered for the right applicant
• Flexibility across Monday to Friday, 8am–6pm is highly desirable
• Occasional Saturday mornings and leave cover required (with notice)
• Must have a valid driver’s licence, own transport, and a current Police Clearance

Employment will be under the HPASS award, with level based on experience. Candidates with strong weekday availability and flexibility for holiday/sick leave cover will be highly regarded.

About You:

We’re looking for someone who brings energy, professionalism, and care to every aspect of the role.

You will have:

• A minimum of 12 months' experience in medical, allied health, or similar administrative roles
• Previous supervisory experience is a plus but not essential
• Strong availability to assist with weekday shifts and staff leave coverage
• Excellent customer service skills with empathy, kindness, and professionalism
• Strong communication and interpersonal abilities
• Proficiency with Microsoft Office, Outlook, and medical software
• High-level organisation and multitasking skills
• A proactive mindset and effective time management
• Strong attention to detail and pride in your work
• A collaborative spirit and the ability to work independently when needed
• A growth-oriented attitude with a desire to contribute to team success

To Apply

Please send a Cover Letter and CV addressed to the Practice Manager, outlining:

• How you meet the role requirements
• Your availability and preferred start date
• Any upcoming leave or commitments within the next 12 months

Shortlisted applicants will be contacted as applications are reviewed on a rolling basis.

Practice Manager: clawrence@physio1.com.au

Job Types: Full-time, Part-time, Casual

Pay: $46,600.00 – $60,000.00 per year

Schedule:

• Monday to Friday
• Weekend availability

Experience:

• receptionist / admin: 1 year (Required)

Licence/Certification:

• Driver Licence (Preferred)

Work Authorisation:

• Australia (Preferred)

Work Location: In person