Application Support Specialist

Role: Application Support Specialist

Location: Sydney CBD or Melbourne Mount Waverley

Type: 12-month Fixed Term Contract

About the Role 

We are looking for a highly skilled Application Support Specialist to join our Clinical Applications team. This role is essential to the strategic planning, implementation, and management of clinical applications within our organization. You will be part of a talented technology team that works on mission-critical applications, ensuring that systems are running optimally and meeting business needs. If you're passionate about technology, enjoy problem-solving, and thrive in a collaborative environment, we'd love to hear from you!

What You'll Do 

• Application Delivery: Develop, administer, and manage clinical applications, ensuring they meet business requirements. Collaborate with key stakeholders to define system requirements, conduct testing, and implement solutions.
• Application Operations and Support: Prioritize and resolve incidents and issues related to applications. Maintain optimal performance, monitor for issues, and ensure applications remain effective, secure, and up to date.
• Project Management: Lead and prioritize multiple projects, ensuring they are completed on time and meet business needs. Document processes and ensure projects follow agreed methodologies.
• Relationships Management & Teamwork: Build strong relationships with internal stakeholders, vendors, and other external parties. Promote the effective use of applications and foster a collaborative IT environment.
• Professional Development & Growth: Continuously improve technical skills and knowledge, contribute to team learning, and support others' development within the team.

Key requirements:

Essential:

• Tertiary qualification in a relevant field
• Strong technical knowledge of data centre infrastructure, servers, networks, and operating systems
• Experience working with ITIL-based processes for incident, problem, and change management
• Excellent communication skills and the ability to build relationships with key stakeholders
• Proficiency in the Microsoft Office suite
• Ability to manage multiple tasks and prioritize effectively

Desirable:

• Experience with clinical or radiology applications in a healthcare setting
• Knowledge of PACS/RIS systems and data integration/management with SQL databases

Why Join Us:

• Be part of a dynamic and supportive team working with mission-critical systems
• Opportunity to enhance your skills and advance your career in a growing organization
• Work in a collaborative environment where your contributions make a direct impact on healthcare services
• Competitive salary and professional development opportunities

About I-MED Radiology Network 

I-MED Radiology Network is Australia and New Zealand's largest diagnostic imaging network, offering medical imaging and radiology services including x-ray, PET, CT, MRI, Nuclear Medicine, Ultrasound, Mammography and interventional procedures.  

Across Australia and New Zealand, we operate 240 clinics and perform approximately 7 million patient procedures each year, making us one of the largest providers of medical imaging in the world. With over 450 doctors and 4,000 staff actively sharing clinical knowledge and expertise, a consistently high level of service is assured across all clinics.  Our extensive teleradiology operation supports over 2 million patients annually, providing 24/7 radiology reporting across Australia and New Zealand through I-TeleRAD, and expanding into the US with the 2024 acquisition of StatRad.

At I-MED Radiology Network there is a strong belief that we can be the most respected and trusted medical imaging specialists in the world. That's our vision, underpinned by our purpose - to help save lives and reduce uncertainty. We strive to be the provider of choice, providing answers to health questions and delivering high quality care and service to our patients and referrers, every time. 

For more information visit: www.i-med.com.au. 

If you're ready to join an innovative company that values expertise and offers career development, apply today!