Australian Government

APS 4 - Family Liaison Officer (FLO) Liverpool

Holsworthy, 2173, Sydney, New South Wales

Full time

Posted 24/04/2025
Closed 08/05/2025

  • $79,176 - $86,438 + up to 15.4% Superannuation
  • Holsworthy - NSW


The Role
As a Family Liaison Officer (FLO) you will be an integral part of the Defence Member and Family Support (DMFS) Sydney/Liverpool team and be at the forefront of helping Defence families connect and engage with their wider community and families.

The Family Liaison Officer role includes:

  • Engagement with Defence families, key stakeholders and the wider community.
  • Organising and facilitating social functions to promote networking amongst Defence families and the wider community.
  • Using innovative and creative ways to promote and deliver DMFS programs and events.
  • Providing information and advice about local community resources and services.
  • Participating in Command and Unit facilitated events, and functions for families.
  • Building knowledge of community services and engaging with service providers to inform them of the needs of Defence families.
  • Working as part of a dynamic and multidisciplinary team.
  • There will be a requirement to work at the DMFS Sydney Office one day a week.

About our Team
Defence Member and Family Support (DMFS) offers a broad range of programs and services to help Commanders, Australian Defence Force members and their families manage the military way of life. DMFS supports Defence families’ self-reliance and increases the capacity of the wider community to support the needs of Defence families.

We work to provide services and supports to Commanders, the Australian Defence Force members and their families by offering a broad range of programs.

The Family Liaison Officer Liverpool will form part of a team that consists of Defence Social Workers, Military Support Officers, Family Liaison Officer Sydney and an Educational Liaison Officer. We work collaboratively to provide crisis support, advice to Commanders, referrals to external agencies, information on local services, education advice and general information on Defence matters.

Our Ideal Candidate
We are looking for a candidate who can use their initiative to provide innovative ways to engage with Defence families to help connect them with the local community. Strong stakeholder engagement is required. Our ideal candidate will be a team player with strong organisational skills.
Excellent communication is a must, as well as event planning skills to promote Defence family events. The candidate must be able to coordinate functions; prioritise; work independently and demonstrate an understanding of confidentiality. Some after hours and weekend work is required.

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