APS 5 UX/UI Product Designer

• APS Level 5 , $84,965 - $91,809
• Flexible (Any Location)
• Ongoing/Non-ongoing, Full Time/Part Time

Who we are

We are Australia’s National Vocational Education and Training (VET) regulator.

What we do

We regulate providers that deliver VET qualifications and courses to students in Australia or offer Australian qualifications internationally, providers that deliver VET courses to overseas students, and certain providers that deliver English Language Intensive Courses for Overseas Students. We also accredit VET courses to make sure nationally approved standards are met.

Why we do it

We ensure quality VET so that students, industry, governments and the community have confidence in the integrity of national qualifications issues by training providers, and that students are protected from any practices that come at the expense of their ability to gain the required competencies.

ASQA supports and promotes a strong team culture, a safe, healthy and happy workplace and the sharing of knowledge. 

Visit our website for more information about ASQA, including our role and how we regulate.

About the Opportunity 

We are seeking a UX/UI Product Designer to manage the day-to-day creation of design components, assisting with user research, and refining visual design skills, focusing on learning design tools and improving their craft. 

Key responsibilities include:

• Facilitate user research and usability testing sessions to identify user needs and enhance usability and interface design.
• Create user journey maps, wireframes, and low to high-fidelity interactive prototypes in alignment with UI principles.
• Establish and maintain a scalable and accessible design system for ASQA’s new customer portal and website.
• Champion inclusive and accessible design, ensuring adherence to Web Content Accessibility Guidelines (WCAG) 2.1 AA.
• Analyse user data and feedback to inform design decisions and support business goals.
• Partner with cross-functional teams in an agile environment to align design solutions with technical requirements and strategic objectives.

Skills and experience 

To succeed in this role, you will have:

• Ability to work collaboratively within a team, providing advice, support and training to colleagues as required. 
• Tertiary degree or Vocational certification in a design field or equivalent practical experience.
• Experience in UX/UI design (across mobile and desktop) with knowledge of human-centered design methodologies.
• Strong design, documentation and prototyping skills using tools such as Figma, Miro InDesign, or similar. 
• Excellent interpersonal skills, with an ability to build rapport and communicate effectively with users and stakeholders
• Ability to write discovery reports and technical requirements.
• A passion for creating meaningful online experiences with user friendly, simple and innovative design.
• A desire to continuously learn about design trends, technology and emerging UX/UI patterns.
• Ability to perform in a fast-paced environment.

 
We are committed to providing a working environment that values diversity and inclusion and supports staff to reach their full potential.

We encourage applications from Aboriginal and Torres Strait Islander peoples, people with disabilities, members of the Lesbian, Gay, Bisexual, Transgender, Queer, Intersex and Asexual (LGBTQIA+) community, people with culturally and linguistically diverse (CALD) backgrounds, and people with neurological differences.

What we offer 

You will be joining a dynamic workforce at ASQA that will support you to thrive in your career.  

You will have access to:

• generous leave entitlements
• a competitive salary (with clear and transparent salary progression and scheduled salary increases) 
• 15.4% superannuation
• flexible working arrangements that promote work-life balance, including working from home and hybrid working arrangements
• flexible working hours
• professional development opportunities
• health and wellbeing events throughout the year
• free and confidential 24/7 counselling through our Employee Assistance Program (EAP), available for staff and their family members
• a $300 annual healthy lifestyle allowance
• additional paid time off during the Christmas close-down period. 

Benefits of working in the APS

• Purpose and meaning - the Australian Public Service (APS) offers a clear purpose and meaningful work where you can make a positive impact in people's lives.
• Opportunities to learn and grow - regardless of where you are in your career or what your skills are, there's a pathway and role for you.
• Community and belonging - we believe everyone belongs. Our leaders are focused on building a workplace which values diverse views, backgrounds, abilities, and perspectives. 
• Flexibility and balance - we are committed to offering flexibility for all APS roles. We know flexibility is important so you can balance your work and personal priorities. 
• Conditions and lifestyle - be a part of a secure, dynamic public service with great conditions of employment in a diverse range of roles and locations to support your lifestyle.

How to apply

Visit Current vacancies for more information. 

It is important that you review the Position Description for more information on the role, including instructions on what to include in your application, before you apply. 

Please include the following in your application:

• a two-page pitch detailing your skills, background, and experience relevant to the role. 
• a resume/CV, including the name and contact details of two referees (one should be your current supervisor/manager). 

When preparing your two-page pitch and resume, you should consider the relevant duties, selection criteria, skills, values and attributes required for the role, as outlined above and in the Position Description.

Please ensure you provide specific, relevant examples of your work that will demonstrate your ability to perform the role.

If you have questions about this exciting opportunity, please contact Briony Stokes, Assistant Director, Digital Transformation via *************@asqa.gov.au.

Eligibility to apply

• Under Section 22(8) of the Public Service Act 1999, employees must be Australian Citizens to be employed in the APS unless the Agency delegate has agreed, in writing, to the contrary.
• The successful applicant will be required to undergo pre-employment checks including a Federal Police Check and obtain a minimum Baseline Security Clearance (if they do not already hold a clearance). 

This position is available as an ongoing or non-ongoing opportunity. Non-ongoing opportunities will be offered for an initial fixed term period of up to 12 months, with the potential to be extended further or to becoming ongoing. 

This selection process may be used to establish a merit pool. The merit pool may be accessed to fill ongoing and non-ongoing vacancies for similar roles within ASQA or across the APS over the next 18 months.
  
Applications close: 11:30 AEST, Sunday, 27 April 2025

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