APS6 Fraud Investigator

• Ongoing and Non-ongoing opportunities
• Inclusive and diverse workplace
• $96,737 - $106,950 (plus 15.4% superannuation)

Our participants, Our people, Our purpose

Currently, there are around 4.3 million Australians with a disability. The National Disability Insurance Agency (NDIA) implements the National Disability Insurance Scheme (NDIS), which is one of the biggest social reforms in the country since Medicare. As an Agency, we support more than 600,000 participants with a significant and permanent disability, and the families and carers of those living with disability. For many Australians, this will be the first time they receive the disability support they need. The NDIA is designed to enhance the quality of life and increase economic and social participation for people with disability and will mean a peace of mind for every Australian.

A new role awaits

The Fraud Fusion Taskforce and Integrity Capability Division drives the Agency’s integrity response and capability uplift as well as the coordination of the whole-of-government multi-agency Fraud Fusion Taskforce (FFT).

The Fraud Investigations Branch (the Branch) investigates and responds to internal and external fraud against the NDIS. Our Branch also represents the operational part of the Fraud Fusion Taskforce (FFT).

The Branch has several APS5 Investigator opportunities available in the Serious and Complex Non-Compliance and Fraud Investigations Teams of the Fraud Investigations Branch.

Serious and Complex Non-Compliance Team
The Serious and Complex Non-compliance team takes administrative action against serious non-compliant offenders (including providers, participants, and nominees) as an alternate or parallel treatment to criminal prosecution to disrupt fraud against the NDIS.

The Serious and Complex Non-Compliance team gather, analyse and assess information in relation to complex compliance matters, and undertake operational activity to manage identified integrity and fraud risk.

Fraud Investigation Teams
The Fraud Investigation teams are responsible for undertaking general criminal investigations of serious and organised fraud against the NDIS – sometimes will we manage work via a ‘Strikeforce’ that targets and takes out known criminal networks committing fraud, in conjunction with our Fraud Fusion Taskforce partners.

We are also responsible for detecting and responding to allegations of fraud and corruption against the NDIS involving Agency employees, partner staff and contractors.

We use forensic accounting skills to investigate fraud and analyse financial information for use in criminal investigations and legal proceedings.

Where you can add value

As an APS6 Fraud Investigator, you will use a Certificate IV in Government Investigations, or its equivalent, to lead and conduct complex and sensitive administrative or criminal investigation activities in accordance with NDIA processes and the Australian Government Investigation Standards.

You will conduct interviews, prepare statements and affidavits, and manage evidential material and confidential information securely. You will assist in preparing cases and briefs of evidence for referral to relevant authorities such as the Australian Federal Police and the Commonwealth Director of Public Prosecutions. Representing the NDIA in providing testimony in criminal and civil court proceedings will be part of your role. You will analyse information, process data, and produce accurate and informative reports. Your investigative activities will align with NDIA processes and Australian Government Investigation Standards.

You will contribute to enhancing workplace practices and process improvements and assist in executing search warrants, which may involve domestic air travel and extended working hours, including overnight stays.

You will coordinate team workload in line with leadership direction, ensuring operational activities comply with relevant legislation, agency guidelines, and documented processes. Collaborating with team members and internal stakeholders, you will develop specialized knowledge in areas of expertise and work closely with management, operational teams, and external partner agencies to support the strategic and operational needs of the NDIA.

Supporting and contributing to business improvement activities, including developing systems, processes, and practical tools, will be integral to your role. You will coordinate, investigate, and resolve escalated issues, provide administrative support for complex issues, and support the team and other initiatives as directed. Possessing a Certificate IV in Government Investigations or equivalent, or the ability to obtain, is expected for this role.

• Conducting Investigations
• Interviewing and Evidence Collection
• Court Representation
• Reporting and Administration
• Stakeholder Engagement
• Search Warrant Execution
• Process Improvement

Enough about us, let’s talk about you

The ideal candidate will have experience in fraud investigations. The following will be highly regarded:

• Experience to interpret and apply policy and legislation.

• Suitable candidate will hold a Certificate IV in Government Investigation or equivalent or be able to obtain within 12 months of appointment.

Your NDIA Experience

We work as one team. We are accepting, diverse and driven. We take a shared approach to making progress. We welcome and support each other and encourage different ideas, insights and opinions. We empower and enable each other to be our best. We collaborate, connect and work together to create a workplace that makes us proud. And while we're based far and wide across the country, we make sure nobody feels they are out on their own.

• You will work for a socially inclusive and culturally diverse workplace, that is making a meaningful impact to the lives of more than 600,000 Australians.
• Access to higher superannuation and above market leave entitlements
• Competitive remuneration and working conditions that support a positive work life balance
• Access to ongoing professional development and learning

While this role is ideally performed from Deakin ACT, Surry Hills NSW, Brisbane QLD, Adelaide SA, Geelong VIC, Richmond VIC and Perth WA, remote working arrangements may be considered. We intend to fill this role in an ongoing capacity, however non-ongoing roles up to 12 months with the possibility of extension up to 2 years may be offered.

Successful candidates will be required to undergo a pre-employment National Police History check, Worker Screening check and/or Working with Children Check (where required) and provide evidence of Australian Citizenship.

Applications for this role close 12 May 2025 at 11:30pm AEST

If you have any questions, please contact David Owen on 0472 868 674 or email FFTICoperations@ndis.gov.au

With the exception of personal details, applications can NOT be edited or updated once submitted for consideration. Please make sure you are completely satisfied with your entire application before submitting.

NDIA is committed to supporting an inclusive and diverse workforce and welcomes and encourages applications from People with Disability (PwD), First Nations peoples, LGBTIQA+ people, people from Culturally and Linguistically Diverse backgrounds, Mature age workers, as well as young workers and supporting an inter-generational workforce and supporting gender equity and families. NDIA will provide reasonable adjustments for candidates to participate equitably in the recruitment process and discuss workplace adjustments to fulfil the inherent requirements of the role. If you require an adjustment to be made during the recruitment process (including alternate formats of the application form) or have an enquiry about the support provided, please contact DFP Recruitment on 1300 138 337 or ndia@dfp.com.au

RecruitAbility applies to this position: The RecruitAbility scheme supports people with disability applying for jobs in the Australian Public Service (APS) by giving you a better opportunity to put forward your skills and experience during the selection process.

There are certain roles within the National Disability Insurance that may require mandatory vaccination, subject to government order or directive. Evidence may be required prior to commencement.

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