APS6 Integrity Officer

The Fraud Fusion Taskforce and Integrity Capability Division drives the Agency’s integrity response and capability uplift as well as the coordination of the whole-of-government multi-agency Fraud Fusion Taskforce (FFT). 

The Fraud Fusion Taskforce and Integrity Capability Division (the Division) has several APS6 Integrity Officer opportunities across the following Branches of the Division:

The FFT Capability Branch leads the overall governance and management of the multi-agency FFT. The Branch delivers integrity capability uplifts across the NDIA and FFT through strategic prevention initiatives, driving whole of government integrity law reform, and co-designing these with the disability community and advocates.  

The Fraud Investigations Branch investigates and responds to internal and external fraud against the NDIS. Our Branch also represents the operational part of the Fraud Fusion Taskforce (FFT). The Branch includes the Scheme Debt team, which manages the raising and recovery of debts identified through integrity activities and administrative functions. 

The Intelligence and Analytics Branch collects intelligence about integrity concerns, including through tip-offs and other sources, to develop risk profiles, and ensure that these are acted upon.  

The Scalable Integrity Responses Branch implements a range of innovative and dynamic responses to integrity issues that pose a risk to the National Disability Insurance Scheme and its participants. We use a range of levers including planning, policy, communications, payment integrity and provider-focused actions to close integrity gaps in the NDIS.

The APS6 Integrity Officer is accountable under limited supervision to undertake moderately complex to complex work. Legislation, policies, procedures, standards, methodologies and precedents guide the position. 

The position is a team membership position and is accountable for organising their workflow and making independent decisions relating to an area of responsibility. The APS6 Integrity Officer will have a considerable level of contact with internal and external stakeholders and will be required to communicate with and provide advice on a range of matters to resolve moderately complex to complex enquiries.

The key duties of the position include:

Duties will include but may not be limited to:

• Control and Conformance Testing
• Assurance and Compliance Reporting
• Controls and Analytics
• Written Material and Documentation
• Scheme Integrity Reforms
• Risk Management
• Data Reporting and Coordination
• Process Improvement and Innovation

As an APS6 Integrity Officer, you will manage the team integrity-based workload in line with leadership direction, ensuring compliance with relevant legislation, agency guidelines, and documented processes. You will develop assurance and compliance reports to articulate review outcomes and actions required, including delivering compliance decisions to participants and providers and undertaking reviews of targeted claims through engagement with providers, plan managers, and participants.

You will define new detective and preventative controls using a combination of manual validation checks and systematic analytics. Working with various teams to investigate, report on, and escalate claims and payments anomalies.

The APS 6 Integrity Officer will contribute to the quality and performance of the Fraud Fusion Taskforce program. Working with the Fraud Fusion Taskforce, providing support and delivering quality outcomes. Building and maintaining strong working partnerships with business areas and delivery partners to effectively contribute to Fraud Fusion Taskforce program and project objectives.

You will analyse data, policy and legislation to design and implement Scheme integrity reforms. You will also collaborate with team members and internal stakeholders to develop specialized knowledge in areas of expertise. 

Additionally, you will conduct targeted reviews through stakeholder engagement, and provide input to assurance and compliance reports, articulating review outcomes and required actions. You will also deliver compliance decisions to stakeholders and support business improvement activities, including developing systems, processes, and practical tools. This role requires you to be proactive, analytical, and collaborative, ensuring the integrity and effectiveness of NDIA operations.

Getting to know the National Disability Insurance Agency

The NDIS provides funding to eligible people with disability to gain more time with family and friends, greater independence, access to new skills, jobs, or volunteering in their community, and an improved quality of life. The NDIS also connects anyone with disability to services in their community. This includes connections to doctors, community groups, sporting clubs, support groups, libraries and schools, as well as providing information about what support is provided by each state and territory government. The NDIS now supports over 500,000 Australians with disability to access the services and supports they need. This includes supporting approximately 80,000 children with developmental delay, ensuring they receive supports early so that they achieve the best outcomes throughout their lives.