Assistant Manager

Company Description Joinus at Accor,wherelife pulseswithpassion! As apioneerin the art ofresponsiblehospitality, the Accor Groupgathersmorethan45 brands, 5,600hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. Whileeachbrand hasitsownpersonality,whereyouwillbeable to truly find yourself, they all share acommonambition: tokeepinnovatingandchallengingthestatus-quo. Byjoiningus,youwillbecomeaHeartist®,becausehospitalityis, first andforemost, aworkofheart. Youwilljoinacaringenvironmentand a teamwhereyoucanbeallyouare. Youwillbein asupportiveplace togrow, tofulfilyourself, todiscoverotherprofessions and to pursue careeropportunities, inyourhotelor inotherhospitalityenvironments, inyourcountry oranywherein the world! Youwillenjoyexclusivebenefits,specificto thesectorandbeyond, as well as strong recognition foryourdailycommitment. Everythingyouwilldowithus,regardlessofyourprofession,willofferadeepsenseof meaning to create lasting, memorable and impactful experiences for our customers, for our colleaguesand for theplanet. Who are we? ibis Adelaide opened in mid-2014, making a significant wave in the market as an unique economy product with strong aesthetic appeal and an understanding of the needs of the guest. We pride ourselves on consistently smashing guest and employee engagement targets and sustaining our strong and stable team to ensure we are future focused and continue kicking goals. Hospitalityisaworkofheart, Joinus andbecomeaHeartist®. Job Description Our Assistant Managers are critical to delivering seamless service throughout the hotel. Some of the key responsibilities are Leading the guest experience at check in and check outProactively seeking feedback from guests and resolving any issues to a high satisfactionCoaching and supporting team membersEnsuring safety and security standards are achieved in the hotel consistentlyDriving Loyalty members experience and onboardingProviding support across other departments as required Qualifications To achieve this you will require Experience in Hotel Front Office as an Assistant/Duty Manager or Team Leader. Computer literate with experience in Opera Cloud or similar PMS, Microsoft Word and OutlookCurrent and Valid First Aid and CPR CertificateHold RP Badge and Responsible Service of Alcohol valid in South AustraliaAvailability to work varied shifts from early mornings to late evenings, including weekends and Public Holidays as per business demands Additional Information What is in it for you: ALL Heartist, Employee benefit card, offering discounted rates in Accor worldwideLearning programs through our “Learn your Way” Academy platforms, ongoing training and development opportunities (self-pace, virtual webinars, face to face)Opportunity to develop your talent and grow within your property and across the world!Ability to make a difference through our Corporate Social Responsibility activities. Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent. Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visithttps://careers.accor.com/ Do what you love, care for the world, dare to challenge the status quo!#BELIMITLESS