Assistant Manager - General Practice

About Myhealth 

At Myhealth, we blend the best of both worlds: we are a big group with a small business mentality - we offer all the support and resources of a large organisation but with the close-knit, community feel of a locally owned practice. With over 100 practices across QLD, NSW, and VIC, we’ve built a strong, connected network of professionals, offering the benefits of a corporate group while maintaining a true sense of community.

About the role
  
We're on the lookout for a warm, professional and organised Senior Receptionist (2IC) to join our Myhealth general practice located at Broadway. As the right-hand person to our Lead General Practitioner, you’ll be the friendly face that many of our patients encounter first. Whether you’re looking for full-time or part-time work, we’re happy to tailor the role to fit your needs!

This role is strategically created to develop the successful candidate into a Practice Manager position.

Day in the Life:

• Assisting Practice Manager (or lead doctors) with operational excellence
• Day-to-day reception duties
• Overseeing and maintaining diary scheduling in collaboration with the Clinical Team (including waitlist management, booking in new clients and rescheduling appointments)
• Overseeing appointments and bookings
• Managing waitlist management, booking in new clients and rescheduling appointment
• Assisting with patient and doctor queries
• Utilising appropriate item numbers for appointments  

What we're looking for:

• Minimum of 1-2 years of reception experience in general practice/healthcare settings.
• Best Practice experience preferred
• Exceptional verbal and written communication skills
• Proficiency in Medicare, DVA, Work Cover, HICAPS, and Private Health Insurance billings preferred
• Strong multitasking abilities and effective prioritisation of workflow
• A positive, can-do attitude and a drive to make a meaningful impact on our patients and practice

What you'll get from us:

We provide you with comprehensive corporate support in areas like finance, payroll, marketing, recruitment, and administration - so you can focus on what truly matters: team building and clinic development.

You’ll have the backing of an Area Manager, who will work closely with you to monitor and improve clinic performance. We also offer role-enhancing resources like regular training updates and group practice management learning sessions.

I’m excited to join! What’s the best way to apply?

Please submit your Resume and Cover Letter along with your application, outlining why you think you'd be the best fit!

Curious to learn more about Myhealth? Check out our website: www.myhealth.net.au/about-us

Work, Joy Balance
We're a values led organisation and believe that growth happens when we challenge ourselves to continuously improve and reach our goals.  We value teamwork and respect and embrace all levels of experience. All this brings about joy and fulfilment in what we do. At Myhealth we believe in doing work that brings you joy and satisfaction while ensuring a balance.

EEO Statement
At Myhealth, our shared values include diversity and inclusion and we strive to be a place where everyone can thrive. We are committed to creating a work community that reflects the wider community that we serve. We welcome applications from Aboriginal and Torres Strait Islander People, women, people living with a disability, people from culturally and linguistically diverse backgrounds, and those who identify as LGBTIQ. We welcome applications from candidates from all backgrounds.

Please note that at this time, we are unable to consider candidates who require visa sponsorship for employment.