Business Analyst

• Information Technology Services (ITS)
• Full-time, fixed term position for up to 12 months (with possible extensions)
• Base salary will be in the range $113,377 - $127,112 + 17% Superannuation (HEW Level 8)
• Based at our St Lucia location

The Business Analyst will undertake activities to identify, define and convert business requirements into recommendations and system designs, giving consideration to ensuring wide applicability across the University. This position requires someone who is capable of working autonomously at a senior level, who is confident taking on a project with a broad and undefined scope and who can take the lead on determining requirements and engaging with senior stakeholders. The Business Analyst will work closely with University stakeholders, solution analysts and architects, technology suppliers, project managers, developers, and various technology teams to ensure effective delivery and support of applications.

Key responsibilities will include:

• Business Analysis & Solution Design: Analyse business processes and requirements to identify opportunities for improvement, and translate them into detailed system specifications, process flows, and solution designs.
• Stakeholder Engagement & Communication: Act as a liaison between technical teams and business stakeholders by facilitating workshops, gathering requirements, and ensuring alignment through effective communication and documentation.
• Project Delivery & Testing: Collaborate with cross-functional teams to support solution design, deployment planning, system testing, and compliance to ensure quality and timely delivery of IT solutions.
• Continuous Improvement & Support: Drive process improvements, support change management initiatives, and ensure efficient service delivery by resolving issues and enhancing business productivity.

As part of the UQ community, you will have the opportunity to work alongside the brightest minds, who have joined us from all over the world.

Everyone here has a role to play. As a member of our professional staff cohort, you will be actively involved in working towards our vision of a better world. By supporting the academic endeavour across teaching, research, and the student life, you will have the opportunity to contribute to activities that have a lasting impact on our community.

Join a community where excellence is at the core of our culture, contributions are valued and a range of benefits and rewards are available, such as:

• Up to 26 weeks paid parental leave or 14 weeks paid primary caregiver leave
• 17% superannuation contributions
• 17.5% annual leave loading
• Access to flexible working arrangements including hybrid working options, flexible start/finish times, purchased leave, and a condensed fortnight
• Health and wellness discounts - fitness passport access, free yearly flu vaccinations, discounted health insurance, and access to our Employee Assistance Program for staff and their immediate family
• UQ Study for Staff
• Affordable parking (from just $6.15 a day)
• Salary packaging options

• Postgraduate qualifications (or progress toward) in IT or related fields, with extensive relevant experience or an equivalent combination of education and training.
• Proven ability to facilitate stakeholder workshops and user interviews to gather and analyse requirements effectively.
• Demonstrated strength in analysing complex problems, conceptualising solutions, and implementing innovative initiatives within structured frameworks.
• Experience in mapping, analysing, and modelling current and future state business processes to assess impacts and improve efficiency.
• Excellent written, verbal, and negotiation skills with the ability to engage and influence stakeholders across all levels, including non-technical audiences.
• Strong organisational skills, with the ability to prioritise tasks, work autonomously, and meet project deadlines.
• Familiarity with Agile/Scrum environments, workflow automation platforms, and business process digitisation; experience in the Higher Education sector is highly regarded.
• Proven ability to produce business documentation (e.g., business cases, solution proposals), conduct technology research, and design transformation solutions using industry standards (e.g., BPMN, wireframes, user stories).

The successful candidate may be required to complete a number of pre-employment checks, including: right to work in Australia, criminal check, education check, etc.

You must maintain unrestricted work rights in Australia for the duration of this appointment to apply. Employer sponsored work rights are not available for this appointment.

For more information about this opportunity, please contact Tanul Sharma at ********@uq.edu.au. For application inquiries, please reach out to the Talent Acquisition team at ******@uq.edu.au, stating the job reference number (below) in the subject line.

All applicants must upload the following documents in order for your application to be considered:

• Cover letter summarising how your background aligns to the 'About You' section
• Resume

UQ is committed to a fair, equitable and inclusive selection process, which recognises that some applicants may face additional barriers and challenges which have impacted and/or continue to impact their career trajectory. Candidates who don't meet all criteria are encouraged to apply and demonstrate their potential. The selection panel considers both potential and performance relative to opportunities when assessing suitability for the role.

We know one of our strengths as an institution lies in our diverse colleagues. We're dedicated to equity, diversity, and inclusion, fostering an environment that mirrors our wider community. We're committed to attracting, retaining, and promoting diverse talent. Reach out to ******@uq.edu.au for accessibility support or adjustments.

Applications close Wednesday April 30 at 11.00pm AEST (R-50561).

Applications will be reviewed as received. Candidates may be interviewed prior to the job closing date. We encourage candidates to apply as soon as possible. The University of Queensland reserves the right to close this application process early.