Business Support Officer Fleet & Depot Operations

Business Support Officer – Fleet & Depot Operations

• Full-time, Permanent position - RDO available (9-Day Fortnight)
• Band 5 $79,362.12 per annum + 11.5% Superannuation
• Manningham City Council Depot - Doncaster East

Manningham Council proudly delivers over 100 different services to our vibrant and diverse community. From parks and galleries to shopping hubs and leisure facilities, it is our focus to ensure that Manningham remains a liveable and harmonious place to reside, work and visit.

Are you a proactive and detail-oriented professional passionate about delivering excellent service? Join our Fleet Services team as a Business Support Officer – Fleet & Depot Operations and help keep our operations running smoothly.

We provide challenging and rewarding employment opportunities to innovative, passionate, and driven people. We have a positive and friendly working environment, and we offer our employees a range of benefits, including flexible work options, opportunities for career development, and health and wellbeing initiatives.

We're constantly transforming our organisation to best support the needs of our local community. And we are looking for a new game changer to join the team. A high performing individual who wants to shape positive and inclusive outcomes for our community. You'll have the opportunity to take ownership of your work while developing and testing new ideas within a culture of learning to deliver excellent outcomes for Manningham,

About the role

We are seeking someone to join our Fleet & Depot Operations team as the Business Support Officer. This role is integral to ensuring the smooth operation of our fleet systems and providing exceptional administrative and customer support. If you are a proactive professional with a passion for organisation and customer service, we want to hear from you!

As the Business Support Officer – Fleet Management you will:

• Manage and administer tasks in the AusFleet system, including reporting repairs, managing tax credits, and handling fuel card processes.
• Schedule the proactive and reactive jobs for the workshop or external service provider, as well as maintaining workshop inventory.
• Serve as a primary contact for fleet-related inquiries, ensuring courteous and prompt responses.
• Support the Coordinator Fleet & Depot Operations and mechanics with administrative tasks and assist in maintaining business continuity.
• Monitor and manage Customer Request Management (CRM) system.

Skills and experience

• A Degree/Diploma in a relevant field or substantial relevant experience.
• Experience in fleet management, invoicing, and financial processes.
• Knowledge of mechanical workshops (local government experience is a plus).
• Strong time management, problem-solving, and continuous improvement skills.
• Excellent computer skills using MS Office suite of programs.
• Excellent written, verbal, and interpersonal communication abilities.
• Current Victorian drivers license, with MR license ideal.

Click below to view position description

How to apply

Click APPLY to submit your up-to-date CV and cover letter addressing the key requirements of the role.

For a confidential discussion please contact Adrian English-Russell, Coordinator Fleet & Depot Operations on 03 9210 2692.

For all other enquiries regarding the recruitment process, please email jobs@manningham.vic.gov.au or visit http://www.manningham.vic.gov.au/work-for-us

Applications close on Monday 12 May 2025 at 11.00pm.

Don't meet every requirement for this role? Studies have shown women and those of underrepresented groups are less likely to apply for roles unless they meet all the criteria. We recognise that different experiences make for great community outcomes. If your experience doesn't perfectly align with the selection criteria, but you're excited about this role and keen to work at Manningham Council, we encourage you to apply now.

Council recognises the benefits of a diverse workforce for its employees and customers.

To ensure equity of access to employment opportunities, Council encourages applications from underrepresented groups including people who are from an Aboriginal and Torres Strait Islander background, people from different ages, abilities, gender identities, sexual orientation and cultural backgrounds.

Manningham Council have a number of policies and practices to help support our staff, including a Working from Home policy, flexible work practices and an IT infrastructure to support various communication methods when working remotely.

If you require any additional support or adjustments regarding interview arrangements, please advise the contact listed above in advance.