Cafe Host

Your role at St John of God Midland Hospital Provide a high standard of hospitality and service to the customers in the cafes, whilst operating in a cost effective manner. The Position Make a deliberate, personal effort to engage with café customers. Maintain a high standard of customer service: through friendliness, speed and efficiency. Maintain high levels of personal presentation, customer interaction, constructive communication and teamwork. Perform hot and cold food production as required (and to the menu standards). Make delicious coffees as required (and to the correct specification). Process customer payments at the till with friendliness, speed and accuracy (collecting correct payment from all customers). Adhere to the café standards for product presentation and portion size. Ensure the security of cash, stock and equipment. Ensure displays are well stocked and merchandised. Use own initiative to solve minor problems as they arise during the shift. Perform appropriate duties in the gift shop, as required from time-to-time. Maintain high levels of general cleanliness and food hygiene standards – in all front-of-house areas. Follow the correct procedures for regular handwashing. Assist in the dishwashing process as required during each shift. Assist in maintaining the cleanliness of kitchen and storage areas as required. All other reasonable duties as directed by the relevant Manager/Supervisor You will have demonstrated commitment to customer service, food handling skills including awareness of hygiene standards with a willingness to learn new coffee and food production skills. You will have an ability to communicate (speak) effectively with colleagues and customers and work autonomously or within a team. To succeed you will have an understanding of and ability to apply occupational health and safety principles to ensure own safety and that of others in the workplace. Barista, food production and retail/cash handling experience would be highly desirable. Above all, people will be at the core of everything you do committing to and supporting our Mission and Values. We can offer you Salary: $37.93 to $39.72 per hour (inclusive of casual loading), plus 11.5% superannuationCasual position available, shifts between Monday-SundayDiscounts on hospital services & private health insuranceSalary packaging up to $18,550 on a range of benefits such as mortgage, rent, meal entertainment, holiday accommodation or other everyday living expenses as well as options to salary package benefits above the FBT cap on items such as:Novated leasing work related expensesself-education andadditional superannuationFree on-site parkingAccess to fitness and wellbeing benefits through Fitness PassportInnovative Professional Development opportunitiesA welcoming and supportive cultureA healthy work-life balance through flexible work options, additional purchased leave & well-being programs All applicants are asked to submit a covering letter (of no more than two (2) pages) demonstrating how you meet the above position requirements For enquiries contact Jess Kaur, Coordinator Cafe and Retail Services, on 0448 977 420. Closing Date: 22/04/2025 At St John of God Health Care, we celebrate diversity and warmly welcome applications from people of all backgrounds. Our commitment is to create a safe and nurturing environment for all children and vulnerable individuals in our care and proactively take steps to protect them from abuse, ensuring their safety and well-being. Our inclusive culture fosters an environment that is respectful and secure, welcoming and accessible, and unified through our diverse community.