Care manager care

We’re Hireup, delivering support as it should be — for disability and aged care.

Our story. It started in 2015 with a family and their challenge to find disability support that worked for them. They needed more and knew that people with disability could have greater independence, choice, and control in their lives. As Hireup grew, it became clear that older Australians faced many of the same challenges in accessing the right support. Today, Hireup is proud to deliver personalised, high-quality support through home care for older Australians, enabling them to live with dignity, independence, and connection to their community.

Your life, supported. We’re Hireup, and we’ve supported thousands of clients and 10,000+ employed support workers across Australia. Since 2015, we’ve facilitated over 100,000 support connections, with 83% of clients reporting a positive impact on their lives. Now, we’re on a mission to ensure that older Australians and their families can access the right support to maintain their independence. We do this by combining innovative digital tools with the reliability of someone to help when it matters most.

The ask? Our mission sets a new standard for support, working in a world of transformation whilst delivering reliable services every day. Authenticity, curiosity and tenacity is a must. Resilience will be key. We will live the ‘power of yes’ and push for the best (we might not always get it right!) but we’ll work together to tackle opportunities, hold each other up and be there in the moments that matter to you and our community.

The role - Home Care Manager (Aged Care)

As Hireup’s first Care Manager, you will play a crucial role in ensuring the delivery of high-quality, person-centered care to older people in accordance with the Aged Care Act 2024. You will be responsible for establishing, maintaining and improving robust processes, procedures and systems to ensure the safe delivery of care to older people as Hireup builds a presence in the aged care sector. This role plays a critical role in coordinating home care services, managing staff, and ensuring compliance with regulatory requirements, while fostering a supportive and safe environment for clients and their families.

• Oversee and ensure the safe assessment, planning, delivery, and evaluation of clinical care in accordance with individual care plans, ensuring they meet their physical, emotional, and social needs.
• Ensure that all care services comply with the Aged Care Act 2024 and relevant regulations, and ensure that Hireup effectively meets the requirements of safe, high quality care under the Strengthened Aged Care Standards.
• Recruit, train, and supervise direct care workers, develop a training plan and provide ongoing support and professional development to ensure they deliver optimal care.
• Provide guidance, support and training to non-clinical care partners, relationship managers, support workers and internal Hireup teams.
• Establish and maintain positive relationships with clients and their families, ensuring open communication and collaboration in care planning and decision-making.
• Assist in managing care budgets, ensuring efficient use of resources while maintaining high-quality service delivery.
• Maintain accurate and timely documentation of care plans, incident reports, and compliance audits, and prepare reports for management and regulatory bodies as required.
• Advocate for clients' rights and preferences, promoting their autonomy and dignity in all aspects of care.
• Participate in quality improvement initiatives and contribute to the development of policies and procedures that enhance service delivery.
• Support in the ongoing audit and compliance of Hireup’s aged care services, conducting internal audits where necessary and supporting external audits. Use findings and learnings from audit work to improve and enhance the overall aged care services Hireup offers.
• The care manager is responsible for ensuring that Hireup meets the obligations under the SIRS and continually trains and supports the workforce to prevent, minimise and respond appropriately to serious incidents.
• Work in partnership with Hireup’s Trust and Safety team to develop, implement and evaluate risk management and emergency response plans.

Your background:

• Bachelor’s degree in Nursing
• 3+ years demonstrated relevant experience in aged care management or a similar role.
• Current registration as a Registered Nurse in Australia (unconditional AHPRA Registration).
• Knowledge of the Aged Care Act 2024 and its implications for service delivery.
• Demonstrated experience in providing care and support to clients living with dementia, including person-centred approaches and strategies is desirable
• Commitment to ongoing professional development and adherence to the highest standards of nursing practice.
• Experience in leadership and training, and commitment to innovation, growth, and the professional development of self and others.
• Exhibit client-centred thinking, adaptability, resilience, transparency, trustworthiness, passion and innate curiosity.

Why should you join?

You’ll have the opportunity to join our story and develop the next chapter of your own. You’ll become a critical part of a purpose-driven team, delivering our mission for people with a disability and older Australians. Wherever you fit best within our organisation, our mission will ignite you, and our authentic, united and diverse workplace will help you flourish.

You will get:

• Opportunities to develop - we are always learning!
• We’re a hybrid organisation, working from our offices 2 days per week including Thursdays
• Generous leave options including 12 weeks paid parental leave and 7 additional days to help you pursue your ‘good life’ and learning goals
• Allowances to support you in your work set up and professional development
• Wellbeing programs, health and fitness discounts to help you stay happy and healthy at work

Join us in delivering disability and aged care support as it should be.

Apply now through the button below or please contact Amy on **********@hireup.com.au

People with lived experience of disability are strongly encouraged to apply.

If there are reasonable adjustments we can make to a recruitment process, role or your work environment to help you shine or you have a preferred method of contact, just let us know via the contact above.