Case Manager

Be the difference for people experiencing homelessness.

At UnitingSA, we believe that everyone deserves a place to call home. As a Case Manager, you’ll play a vital role in helping individuals and families experiencing or at risk of homelessness to regain stability and rebuild their lives. You’ll provide personalised, wrap-around support to empower people to move forward with dignity and confidence.

What You’ll Be Doing

• Engaging with clients where they are, on the street, in emergency accommodation, or in their homes, to build trust and develop tailored support plans.
• Navigating complex challenges by working alongside health, legal, and social services to provide holistic, person-centred care.
• Responding to crises with skill and compassion, ensuring people receive immediate support when they need it most.
• Advocating fiercely for your clients, ensuring their rights, needs, and voices are heard.
• Opportunity to work across and together with other organisations within an alliance model.
• Keeping clear and accurate records to support meaningful service improvements.

Why This Role Matters

This is more than just a job, it’s a chance to change lives. You’ll be part of a team that celebrates every step forward, no matter how small, and stands beside people as they navigate one of the toughest times in their lives.

What You Can Expect

• A workplace that values you – Join a supportive, passionate team committed to social justice and real outcomes.
• Every day is different – No two days are the same, and you’ll be making a tangible impact in people’s lives.
• The opportunity to grow – We’ll invest in your development with ongoing training and career progression pathways.

What We Offer

• Salary Packaging: Boost your take-home pay with up to $15,900 tax-free annually, plus an additional $2,650 for meals and entertainment.
• Wellbeing Support: Access our Employee Assistance Programme for both personal and professional support.
• Flexible & Inclusive Work Environment: We embrace diversity and support work-life balance.
• Leave Loading: Enjoy a 17.5% leave loading to enhance your holiday pay.

The Team You’ll Join

You’ll work alongside a team of dedicated professionals who share your passion for helping people find hope and stability. Our Coordinator will provide guidance and support, ensuring you have everything you need to make a real impact.

Is This You?

We’re looking for someone who is compassionate, adaptable, and driven to make a difference. If you have:

• A tertiary qualification in Social Work, Social Sciences, Counselling, Psychology, or Community Services (Cert IV minimum with relevant experience).
• Experience in case management, crisis intervention, and supporting individuals with complex needs.
• A strong understanding of collaborative care, trauma-informed care, and strength-based approaches.
• Excellent communication and advocacy skills.
• A valid SA Driver’s Licence, a current National Police clearance, a Working with Children Check, an NDIS Worker Screening Check, and First Aid/CPR Certification (or willingness to obtain).

Ready to Make an Impact?

Want to learn more? Call Zoe Berger, Coordinator - Homelessness Services on 0467 721 945 for a confidential chat.

We welcome applications from all community members, including Aboriginal and Torres Strait Islander peoples, culturally diverse backgrounds, and people with all abilities and diversities.

You don’t need to tick every box! If this role speaks to you and you’re ready to make a difference, we’d love to hear from you.

Apply now! Applications close Friday 16th May 2025.

We may close this advert early if we find the right candidate.

Our application process is mobile-friendly for your convenience.