Casual Receptionist / Optical Assistant

Are you passionate about providing excellent customer service and ready to join a well-respected independent optometrist? We are looking for a friendly, dedicated Receptionist/ Optical Assistant to become part of our busy team.

What We Offer:

• No weekend work

• Consistent roster

• Free on-site parking

The Role:

• Communicate clearly and warmly with patients and visitors, addressing their needs promptly.

• Use your expertise to help patients select frames that fit their needs and preferences, ensuring they look great.

• Maintain a clean and organised practice environment to enhance the patient experience.

• Manage the delivery of patient jobs and contact lens orders, including HICAPS claiming and EFTPOS transactions.

• Fit spectacle lenses, perform adjustments, and handle repairs (experience is preferred but we will provide training).

Schedule:

• Every Monday 9:00am - 4:00pm & Friday 9:00am - 2:00pm

• Cover for full-time staff during holidays and sick leave 

• Potential for additional hours during busier periods

Training:

• Initial training will be provided on weekdays before starting.

Requirements:

• No specific skills required; a willingness to learn and basic computer experience is essential.

• Customer service and/or optical experience is highly valued.

If you’re enthusiastic about providing top-notch service and eager to learn, we’d love to hear from you!

Due to the high volume of applications, please include a cover letter explaining why the selected hours work for you and why you are interested in joining the team at Eyeman.