Reception
- Open and Close clinic as per set procedure.
- To greet patients and other callers at the Practice in a courteous and efficient manner.
- To answer the telephone promptly and courteously.
- To make appointments for patients following set procedures.
- To issue patients invoices/receipts and bulk bill as required.
- To enter and update patient registrations and patient Notes on the computer.
- To deal with referring doctors, hospital staff, pharmacists etc courteously and helpfully.
- To deal with emergencies when necessary, following set procedures.
- Transfer test result calls to nurse/doctor or take a message.
- To exercise confidentiality in regard to patient care and all aspects of the practice.
- Maintain reception area in a tidy and welcoming manner.
- Ensure patients are not required to wait excessive periods of time for an appointment, and that patients are informed of possible delays.
- Assist doctors and nurses by making phone calls, photocopying etc.
- Fill in roster when staff are away on holidays and sick leave.
- To undertake other duties as required from time to time by the Practice Manager, Nurses and Doctors.
Job Types: Part-time, Casual
Pay: From $23.00 per hour
Expected hours: No less than 24 per week
Schedule:
Work Authorisation:
Work Location: In person
Application Deadline: 24/04/2025
Expected Start Date: 28/04/2025