BJS Insurance Brokers

Claims Consultant

East Melbourne, 3002, Melbourne, Victoria

Insurance & Superannuation / Claims

Full time

Posted 11/04/2025
Closed 25/04/2025

Join a respected national brokerage and bring your property claims expertise to a client-first, supportive team environment.

At BJS Insurance Brokers, we are seeking an experienced and motivated Claims Consultant – Property Insurance to join our claims team. This role focuses on managing a portfolio of property claims – including strata, residential, and commercial – ensuring clients receive outstanding service, advice, and support through the entire claims process.

This is an exciting opportunity for someone who enjoys the challenge of navigating property claims and is passionate about delivering a high standard of client care.

What you will be doing?

  • Manage end-to-end property-related claims from lodgement to finalisation

  • Provide expert support to clients including updates, advice, and claims guidance

  • Liaise with insurers, loss adjusters, and other stakeholders to ensure timely outcomes

  • Handle calls and emails with professionalism and empathy

  • Maintain accurate and thorough documentation in line with company procedures

  • Support the broking team on complex property matters when required

What You’ll Bring:

  • Previous experience managing property insurance claims is highly regarded

  • An understanding of strata, residential, and/or commercial property insurance

  • Excellent verbal and written communication skills

  • Ability to multitask and manage competing priorities

  • Strong attention to detail and commitment to accuracy

  • A collaborative and client-focused approach

  • Willingness to undertake ongoing professional development

Why Join BJS?

  • Be part of a company who values their people and clients

  • Work in a friendly, team-oriented environment

  • Ongoing training and development opportunities

  • Career advancement pathways in insurance and broking

  • Supportive leadership that values your input and experience

How to Apply:

If this sounds like the opportunity you’ve been looking for, we’d love to hear from you.
Apply now with your resume and a brief cover letter outlining your experience and interest in the role.

Please send your application by Friday, 9th May 2025 to:

Lambros Vlahandonis – lambros.vlahandonis@bjsib.com.au

All applications will be handled with strict confidentiality.

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