REA Group

Community Impact Manager - Customer

Richmond, 3121, Melbourne, Victoria

Full time

Posted 24/04/2025
Closed 08/05/2025

12 month fixed-term contract Melbourne or Sydney Based We're REA   With bold and ambitious goals, REA Group  is changing the way the world experiences property. No matter where you're at on your property journey, we're here to help with every step - whether that's finding or financing your next home. Our people are the key to our success. At the heart of everything we do, is a thriving culture centred around high performance and care. We are purpose driven and collaborative, which drives innovation and our ability to make a real impact. As such, we’re proud to have been named in Australia’s “Top 5” Best Workplaces two years in a row, as well as being recognised as a Best Workplace for Women. Where the team fits in This role sits in the Customer Excellence team, within the broader Customer Group. We are all about driving bigger and better results for our customers. Who are they? Think Residential real estate agents, Directors, Principals and CEO’s across each of our markets - Residential, Developer, Commercial and Media. What The Role Is All About The Community Impact Manager will play a pivotal role in helping shape and execute REA Group’s community engagement and philanthropic activities, as it relates to our B2B Customers. We’re embarking on something big, bold and better than ever before and here’s an opportunity to be involved from inception! This position will work closely with our Enterprise Social Impact team and be a key enabler of ESG strategy through B2B channels. This position will be responsible for developing and delivering an events-based fundraising program, developing engaging marketing and communications materials, and liaising with key internal and external stakeholders. Working with our Enterprise Social Impact Lead to develop an industry Foundation, this role will also help guide the approach to the formation of a national committee. The ideal candidate will be a dynamic purpose driven leader with a passion for social responsibility, and the skills to foster meaningful connections and drive strategic initiatives to amplify our community impact, together with our customers. Who We’re Looking For A lover of purpose driven initiatives who strongly believes that everyone deserves a place to call homeA go getter and a self-starter who is able to scope and deliver on key projects, at pacePrior experience working on a medium-large scale social impact causeA passion for creating great multi-channel campaigns and experiences for customersA lover of copy, PPT decks and developing customer centric communicationsStrong problem solving skills and ability to think creativelyExcellent attention to detail, time management and prioritisationPrior experience dealing with all levels of business, with strong interpersonal skillsSomeone who thrives working as a part of a team with colleagues who are equally passionate about the cause! The REA Experience The physical, mental, emotional and financial health of our people is something we’ll never stop caring about. This is a place to learn and grow. Some of our Perks & Benefits include:  A hybrid and flexible approach to working Flexible leave options including, birthday leave and purchase additional leave Flexible parental leave offering for primary and secondary carers Our Because We Care program offers employees volunteering leave, community grants, matched payroll giving and our Community Café donates 100% of revenue to charity Hackdays so you can bring your big ideas to life   Our commitment to Diversity, Equity, and Inclusion   We are committed to providing a working environment that embraces and values diversity, equity and inclusion. We believe teams with diverse ideas and experiences are more creative, more effective and fuel disruptive thinking. If you've got the skills, dedication and enthusiasm to learn but don't necessarily meet every single point on the job description, please still get in touch. Join our Talent Neighbourhood Keen to be part of REA but didn't find a perfect match with this opportunity? Perhaps the timing isn't right? You should join our Talent Neighbourhood!

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