Community Worker

                                                                                                                    

Organisational Overview:

Expert Care Services is a registered NDIS provider delivering approved services for the National Disability Insurance Scheme since 2020. 

Our vision is to create a world where individuals with disabilities and mental health conditions have equal access to effective support that enables them to reach their full potential, achieve their goals and lead fulfilling lives. 

Our mission is to provide compassionate and effective mental health and disability support services to empower individuals to realise their full potential. We are committed to creating a safe, inclusive, and welcoming environment where everyone feels valued and supported through evidence-based practises and individualised care. We strive to improve the quality of life for those struggling with mental health and disability challenges. Our team of dedicated professionals is passionate about making a difference. We are dedicated to helping each person we serve on their journey to wellness and fulfilment. 

 

Job Title: Community Worker   Classification: Social and Community Services   Award: Social, Community, Home Care & Disability Services Industry Award 2010 (SCHADS)   Award Classification: Social and Community Services Employee   Location: G03/240 – 250 Great Western Highway, Kingswood, NSW 2747   Employment Type: Full time   Salary: Starting from level  2 pay point 4   Reports to: Operation Manager   Requirement: After hours communication in case of emergency

 

Position Description:

The purpose of this role is to facilitate community development initiatives and collective solutions within a community to address issues, needs and problems associated with recreation, health, housing, employment, and other welfare matters.  A community worker is responsible for engaging with local communities to identify and address social issues, providing support and resources to community members and facilitating programs that promote community well - being and development. This role involves direct interaction with individuals, families, groups to empower them and improve their quality of life.

 

About the role:

You will leverage your community worker experience to hit the ground running, in this challenging and highly rewarding ECS opportunity. Reporting directly to the NDIS Service Coordinator, you'll collaborate with a vibrant team of ECS professionals, offering world-class support to business unit leaders, team members, and stakeholders. Your role will encompass a diverse range of General Community Worker responsibilities.

 

Main tasks:

• Researching and analysing community issues, needs and problems.
• Developing, evaluating, and maintaining community resources and programs. 
• Evaluating data and writing reports such as submissions requesting funding for continuing programs and new projects
• Identifying issues of local need, concerns, and aspirations through community consultation
• Organising local sporting, cultural and recreational events, and activities such as community functions, hobby classes, community arts projects and sporting competitions. 
• Providing support while exploring alternatives with clients who experience difficulties such as martial problems, unemployment, illness, and drug abuse. 
• Assessing risks and providing intensive short-term crisis counselling for victims of domestic violence, child abuse, disasters, and other crisis
• Assisting to establish and administer neighbourhood houses, community groups, employment training programs, and other services.
• Liaise with community groups, welfare agencies, government and business regarding community issues
• Assess community needs and resources for health, welfare, housing, employment and training
• Promote awareness of available resources, facilitates and resources to the local community
• Encourage connections and networking within the community
• Encourage people to take leadership of community initiatives
• Work with community groups to develop and implement long term plans
• Help community groups apply for government funding and encourage them to set up partnerships with other organizations such businesses and council
• Set up and maintain local community projects and report on their progress

The above list is not exhaustive, and the role may change to meet the overall objectives of the company. 

 

Required Qualities:

• Professional Approach
• Ability to work under pressure
• Organisational and time management skills
• Excellent attention to detail

Desired competencies:

• Analytical thinking
• Initiative 
• Tenacity
• Strategic thinking
• Positive approach to change 

 

Qualifications:

• Diploma in community services or related discipline
• Current First Aid Certification
• Current NSW Working with Children Check
• National Police Criminal History Report with an acceptable outcome
• NSW Driver’s License
• Comprehensive Car Insurance
• NDIS Workers Screening Check
• NDIS Induction Module
• NDIS Workers Orientation Module: Quality Safety and You
• Covid – 19 Training: Infection, Prevention, and Control 
• Covid- 19 Digital VACINATION Certificate 

 

Experience:

• Minimum 2 years’ experience in a similar role
• Experience writing support letters and case reports to monitor participant progress
• Experience in working with persons of Aboriginal and Torres Strait islander or other culturally and Linguistically diverse backgrounds
• Experience delivering services to children, young people and adults
• Knowledge of continuous quality improvement principles

 

Knowledge:

• Basic Knowledge of computer for documentation

 

Skills & Competencies:

• Demonstrated ability to work independently and as a part of multidisciplinary team
• Demonstrated ability to manage a caseload efficiently and effectively
• Advanced to work in a team – orientated and collaboratives environment 
• Advanced written and verbal communication skills to develop a professional rapport with a diverse range. 
• Ability to empathize with participants 
• Ability to leverage internal and external resources as part of a participant support plan
• Ability to work as part of team while also being able to operate without close supervision
• Techniques and communication skills to take notes and prepare reports that provide objective information free of judgements or assumptions
• Excellent Communication skills
• Ability to work Independently
• Infection prevention and control, including personal protective equipment (
  PPE) and waste handling practices.
• Strong time management and ability to prioritise
• Excellent problem solving and conflict management skills
• Ability to work as a part of a team and maintain good working relationships 
• Strategies and tools to manage work stress and manage personal wellness.
• Working within current best practices tools, approaches and expectations about disability and related support 

 

Personal attribute:

• Professional approach (essential)
• Confident Manner (essential)
• Positive approach to change (essential)

Other:

• Advanced working knowledge of Microsoft Word, Excel, and PowerPoint (essential/desirable)
• Clean Driving License (essential/desirable)

 

If this position sound like you, apply online now! For a confidential discussion please contact Soumya Biswas or s.biswas@expertcareservices.com.au