InSight Systems is the leading provider of workplace audio visual technologies in Australia. Offering a full range of solutions and services, we ensure our clients experience technology in a way that enhances their lives and makes their world a better place. We are looking to hire a highly motivated, efficient, professional Computer Network and Systems Engineer on full time basis to join our team who can work on our network and system services and would play a key role in configuration management and ensuring operational readiness of key network systems for our clients.
Benefits
Task & Responsibilities
- Establish network systems, define their setup, guide installation in accordance with established network standards.
- Fix technical issues in the current network and administer new network solutions to improve the efficiency of current networks.
- Install, configure, test, maintain and support network equipment including routers, proxy servers, switches, WAN accelerators, DNS and DHCP.
- Monitor, support, test, and troubleshoot computer systems and networks.
- Manage software and system updates and analyse possible vulnerabilities .
- Manage user access level for computer networks and systems .
- Configure and manage firewalls, domain controllers, network devices, to maximise network efficiency and security.
- Provide network, windows, and Mac OS support to the users through phone, email, remote tools or MS Teams.
- Set up advance monitoring and analyse collected network traffic data to ensure systems security.
- Manage the Data Centre, IT and Communication Infrastructure and troubleshoot issues within SLA timeframe.
- Manage complex service incidents and requests for desktop computing and audio-visual equipment issues.
- Utilize SCCM, Active Directory, M365 administrative functions to provide timely support to users.
- Prepare documentation for all new and existing projects to keep track of network faults, statuses, and maintenance procedures.
Qualification & Experience
Qualification
Master’s degree Information Technology and Networking or related fields
Skills and Experience
- At least 2-3 years of experience working in the related field.
- Hands on experience troubleshooting broad range of IT equipment, network, and services.
- Security assurance (e.g. vulnerabilities removal, site-to-site VPN).
- Microsoft M365 administration/management.
- Network knowledge - TCP/IP, WAN, LAN, WiFi, proxy.
- Routing/switching knowledge - Cisco, Huawei etc.
- Working with a range of Backup/Disaster Recovery/Business Continuity solutions.
- Understanding of network systems and architectures.
- Remote support/management systems.
- Excellent verbal and written communication skills.
- Highly developed analytical and interpersonal skills.
- Critical thinking and decision-making skills.