Coordinator, Library Experience

Reference Number: S100-25-1258

Closing Date: 19/05/2025

Employment Type: Permanent Full Time

• 35 hours per week
• Salary: $104,864.69 - $120,594.38 plus 11.5 % superannuation

About Us

Waverley is a diverse and innovative Council located in the heart of Sydney's Eastern Suburbs. With a broad range of services, programs and initiatives, Waverley is one of the leading local government areas in NSW. Taking in some of Sydney's most beautiful beaches including the world-famous Bondi Beach and encompassing part of Sydney's global economic corridor at Bondi Junction, Waverley Council is an amazing place to broaden your career.

Benefits of Working at Waverley

• Professional development opportunities
• Yearly flu shots, skin checks and annual health and wellbeing fair
• Discounted gym membership through Fitness Passport
• Flexible working conditions, family friendly policies and other great employee benefits

The Role

Waverley Library provides a host of exciting and innovative programs and events and is working towards new ways to provide excellent customer service delivery. This role supervises and supports the three Library teams responsible for this: the ‘Library Customer Service’ team, ‘Events and Engagement’ team and the ‘Children and Young People’ team. The role requires budget and staff management experience as well as a ‘can-do’ attitude and a real desire to deliver the best Library service to the community.

About You

• University level qualification in Library and Information Studies, Technology or other relevant area of study/experience
• 2 years’ experience in customer service and/or program delivery, budget management, project management and staff supervision, with proven capacity to lead and develop staff within a library environment
• Excellent technical skills and a high level of digital literacy
• Proven ability to embrace change and engage, lead and inspire other to achieve outcomes for the benefit of the organisation and community
• Proven experience in delivering quality customer service and a positive, professional, and cooperative approach to working with others.
• Demonstrated excellent interpersonal skills with strong conflict resolution skills and the ability to deal with difficult customers
• Demonstrated organisational and time management skills with a flexible approach to work and the ability to meet deadlines
• Experience in the creation and implementation of policies and procedures for organizational efficiency
• Excellent written and verbal communication skills and the ability to interact effectively with a wide range of individuals and organisations
• Current Working with Children Check

To be considered for this position, please answer the online application questions and include the following documents:

• A cover letter outlining your motivation to apply for this position
• Your resume detailing your career history relevant for this position

Please note that pre-employment checks are part of the recruitment process.

Please refer to the position description for detailed information on the position and required skills and experience. For more information contact Corinna Pierce, Manager, Library, corinna.pierce@waverley.nsw.gov.au

Waverley Council is committed to providing equal employment opportunities to all candidates. We encourage applications from people from diverse groups, including, but not limited to, Aboriginal and Torres Strait Island people; people from culturally diverse backgrounds; young people; older workers; people with disabilities; LGBTQIA+; and other minority groups. If you require accommodations or assistance during the application process, please don’t hesitate to reach out to our People and Culture team at recruitment@waverley.nsw.gov.au.

We fully support the aims and objectives of the NSW Officer of Children's Guardian and Child Protection legislation. We will implement necessary practices to ensure a safe and supported Council environment for children and young people. All staff, volunteers and contractor’s welcome child safe and child friendly practices

How to apply: Visit waverley.nsw.gov.au/council/jobs