CRM & Analytics Executive

Description The Estée Lauder Companies is a global leader in prestige beauty, delighting consumers with transformative products and experiences, inspiring them to express their individual beauty. We are committed to bringing the best to everyone we touch and being the best in everything we do. We are seeking a highly motivated and analytical CRM and Analytics Executive to join our dynamic team. In this role, you will be responsible for partnering with brand marketing teams to develop and execute CRM strategies to enhance customer engagement and drive business growth. You will also analyze complex datasets to provide key insights and support decision-making processes. Key Responsibilities Develop and implement CRM strategies to support brand equity and growth.Partner with brand teams to execute ad hoc campaign strategies and provide feedback on local needs.Analyze omnichannel performance to drive business strategy, profitability, and future campaign investment.Gather and analyze complex datasets to provide insights on consumer preferences, define optimal consumer segments, and evaluate campaign performance.Act as the key interface between affiliate brand teams and the regional CRM/CI team to implement global/regional CRM/CI strategies.Advise the commercial team on sharing CRM data and insights with retailers.Define metrics to assess the success of campaign initiatives across consumer touchpoints.Execute new analytics practices to improve CRM/media targeting ROI.Provide ongoing digital data analysis on consumer behavior and engagement. Qualifications Proven experience in CRM and data analytics, preferably within the beauty or retail industry.Strong analytical skills with the ability to interpret complex data and provide actionable insights.Excellent communication and interpersonal skills.Proficiency in CRM software and data analysis tools.Proficiency in Adobe Campaign 7 or equivalent (Emarsys, Braze, SF, Marketo)Ability to work collaboratively with cross-functional teams At The Estée Lauder Companies, we believe in fostering a collaborative and inclusive work environment. We offer comprehensive benefits, and opportunities for professional growth and development. Join us and be part of a team that is dedicated to making a difference in the beauty industry. To be considered for this role you must have full rights to work within Australia, (working holiday visas will not be considered) We are an equal opportunity employer. It is Company's policy not to discriminate against any employee or applicant for employment on the basis of race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and related medical conditions), gender identity or gender expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, protected medical condition as defined by applicable state or local law, genetic information, or any other characteristic protected by applicable federal, state, or local laws and ordinances. The Company will endeavor to provide a reasonable accommodation consistent with the law to otherwise qualified employees and prospective employees with a disability and to employees and prospective employees with needs related to their religious observance or practices. Should you wish to apply for this position or any other position with the Company and you believe you require assistance to complete an application or participate in an interview we encourage you to reach out to hraustralia@estee.com.au We understand sharing your needs can be dauting – anything which is shared with us will be kept strictly confidential.