FS Recruitment Solutions
Notting Hill, 3168, Melbourne, Victoria
Full time
Posted 10/04/2025
Closed 24/04/2025
Client Services Officer/ Paraplanner
Notting Hill location
Use Risk Researcher and Wealth Solver for product comparisons
Produce ROA's
Work from home 1 day per week
Join this established and down to earth Financial Planning practice in a CSO/ Paraplanner capacity and contribute to helping clients achieve their financial goals and attain financial security. Established over 20 years ago, this firm focuses on understanding each client's unique financial situation, goals, and aspirations and are dedicated to delivering accurate, relevant, and beneficial advice tailored to their needs.
Core responsibilities will include (but are not limited to):
Answer incoming calls and queries
Liaise with clients
Prepare and lodge third-party information release forms
Communicate with various fund managers and industry entities
Prepare and lodge application forms, switches, policy alterations, and withdrawals, ensuring follow-up to completion
Assist in the preparation and delivery of client newsletters (electronic and hard copy)
Assist in arranging client functions and briefings
Prepare Wealth Solver and Risk researcher analysis
Ensure compliance with licensee standards
Prepare Client Service Agreement and platform Fee Authority Documents
Prepare Advice Documents as needed, including liaising with third-party/external paraplanners
Administer X-plan database as needed
To be considered, you have proven experience with the following skills and attributes:
Intermediate to advanced Microsoft Office skills (Word, Excel, PowerPoint and Outlook)
Excellent verbal and written communication
Organised and able to meet deadlines
Continually update your ongoing qualifications to meet changes in regulations and legislation
Proven experience with Xplan software to include Wealthsolver and Risk Researcher applications
This is a new position which has been created due to substantial growth and is best suited to someone who enjoys working as part of a team in a supportive and dedicated office.
If you are intersted in this great opportunity, please apply now or contact:
Kiera Brown
Director, FS Recruitment
******@fsrecruit.com.au
0409 598 ***