Customer Service Officer

About Us Join us at Cleanaway and contribute to making a sustainable future possible, together. We transform waste into resources and renewable energy. When you start to think of waste as a resource, it opens a world of possibilities. As a high growth, ASX listed organisation with over 7500 employees, our goal is to be recognised by our customers as the most innovative and sustainable waste management company with industry leading HSE performance. We are Australia’s largest company in this sector, providing essential services to millions of customers and communities nationally. The Opportunity This is an exciting opportunity for an Administration/Customer Service Officer to join our team in Shepparton on Full Time 6 months fixed term with possibility of extension. Proactively handle internal and external customer queries via phone, web and emailMaintain our CRM Database of customer information, receiving and filling in council forms etc.Processing driver run sheetsWork with our customers to help make a sustainable future possibleAd hoc administration duties as required About You Based in Shepparton, the purpose of the Administration/Customer Service Officer is to contribute to the achievement of business goals and objectives via the provision of high-quality support in the functions of administrative duties and dealing professionally with customers Previous experience in a customer service role or office environmentExcellent telephone etiquette with the ability to remain calm under pressureAn eye for detail with prior data entry experienceThe ability to work with a small teamExcellent communication with the ability to manage competing prioritiesProficient with Microsoft Office tools such as Excel will be advantageous Why join Cleanaway? Competitive salary package5 days week (Monday to Friday) 9am - 5pmCareer opportunities in a high growth, Australian businessSupportive and safe work environmentGreat company benefits: Employee share program, company discounts, salary packaging, flu vaccinations, EAP, discounts on private health insurance and more. Our Process Our recruitment process involves a number of checks including, but not limited to, criminal history, medicals, drug & alcohol testing, as well as verification of qualifications, licences and right-to-work status. We are dedicated to improving employment outcomes and encourage applications from Aboriginal and Torres Strait Islander peoples. We also welcome candidates of all ages, abilities, gender identities, experiences (including veterans), and cultural backgrounds. If you require any adjustments during the recruitment process, please contact us by emailing inclusion@cleanaway.com.au . Join us on our exciting journey towards a sustainable future. Simply click the Apply button or visit https://www.cleanaway.com.au/about-us/careers and let's make a positive impact together. Applications close: 16 May 2025 AUS Eastern Standard Time Vacancy No 521391 Work Type Fixed Term - Full Time Location: Shepparton VIC Australia Categories Administration