Customer Service Representative

Company Description Quality Centre Food Services Pty Ltd has been Sydney's premium food distributor since 1994. We specialize in importing top-of-the-range Italian products to the Australian market, offering high-quality service at affordable prices. Our commitment to excellence has established us as a trusted provider in the food distribution industry. Role Description This is a full-time on-site role for a Customer Service Representative based in Sydney, NSW. The Customer Service Representative will be responsible for managing customer interactions, data insert, ensuring customer satisfaction, and providing support to sales team. Daily tasks include responding to customer inquiries, processing orders, quotations and maintaining customer records. The role also involves liaising with other departments to ensure a seamless customer experience. Qualifications Customer Service Representatives, Customer Service, and Customer Support skillsExperience in enhancing Customer Satisfaction and Customer ExperienceExcellent communication and interpersonal skillsStrong problem-solving abilities and attention to detailAbility to work collaboratively in a team environmentProficiency with customer service software and toolsRelevant experience in the food distribution or retail industry is a plusHigh school diploma or equivalent; additional qualifications are advantageous