Customer Service Sales Specialist

🚀 We’re Hiring: Sales & Customer Service Representative 📍 Location: Hallam, VIC | 🕒 Full-Time At Hab Shifa, we’re dedicated to advancing natural health and wellness through products that are backed by science and built on integrity. Our growing range of innovative health solutions is designed to support the wellbeing of individuals and families. As we continue to expand, we’re looking for a dynamic, motivated Sales & Customer Service Representative to join our team. This role will have you on the road visiting clients and in the office supporting customers , making it perfect for someone who loves variety and meaningful connections. 🔑 Key Responsibilities Sales & Business Development • Visit health food stores, pharmacies, and distributors to promote our products • Build and maintain strong relationships with retailers and partners • Identify new pharmacy chains and sales opportunities • Manage and follow up on wholesale inquiries and pricing • Provide marketing support and staff training to stockists • Represent Hab Shifa at local and interstate trade shows and exhibitions Customer Service • Handle customer inquiries across phone, email, and social media (Meta, TikTok, Instagram) • Engage and build brand loyalty through social interactions • Upsell and cross-sell products where relevant • Collect and share customer success stories • Keep accurate records of customer interactions and feedback Admin & CRM Management • Maintain and update CRM and stockist databases • Log sales visits, calls, and follow-ups • Welcome visitors to our Hallam office • Support the team with inbound sales processing and internal projects 🎯 What We’re Looking For • 3–5 years of sales/business development experience (preferably in health food or pharmacy) • 1+ years in customer service or admin • Strong verbal and written communication skills • Results-driven, proactive, and self-motivated • Comfortable creating basic content for social media • Passion or interest in natural health is a bonus! 🌿 Why Join Hab Shifa? • Great employee discounts on our products • Real career growth opportunities in a growing health brand • Supportive, team-focused culture • Travel Australia representing a brand you believe in 📅 Schedule • Full-Time | Monday to Friday • Occasional travel required for trade shows and expos