Director, ANZ Enterprise Risk Management (2LOD)

You Lead the Way. We’ve Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let’s lead the way together.

Director, Head of Risk Management, Australia & New Zealand

The Enterprise Risk management & Risk Oversight organization within Global Risk and Compliance (GRC) is responsible for identifying and managing risk across all processes and geographies at American Express.

The Director, Enterprise Risk Management, ANZ within the GRC organization, is responsible for establishing the second line of defense for the Australia market.  We are seeking an experienced risk leader to be a part of this exciting journey.  The incumbent will lead risk management team in Australia to identify, assess, measure, manage and report risk across all risk stripes and strengthen the risk governance structure for our ANZ businesses.

Key Responsibilities:

• Develop risk tolerance limits and establish risk appetite metrics and escalation thresholds for all major risk stripes in accordance with regulatory requirements, and risk appetite.
• Identify emerging risks in accordance with the risk appetite program
• Establish policies, practices, and other control mechanisms to manage key enterprise risks
• Monitor and report on aggregate risk profile, initiating appropriate actions to ensure adherence to risk appetite
• Ensuring appropriate risk governance through participation at various committees
• Provide oversight of internal control framework and management of risks
• Provide effective challenge through reviews of critical processes
• Maintain and continuously enhance Risk Management Framework for Australia and New Zealand
• Collaborate effectively with Country Manager, Credit and Fraud Risk, Compliance, GCO, Control Management, Treasury, Controllership and other stakeholders in the first line teams to ensure regulatory compliance and manage regulatory relationship and exams for safety & soundness related regulations
• Lead the functional oversight of risk management activities including the oversight of key risk-taking activities and core risk controls across AXP’s lines of businesses in ANZ

• Provide oversight of ANZ operations through the establishment and ongoing maintenance of an effective enterprise risk management program

Minimum Qualifications:

Experience and Background:

• 7+ years of leadership experience in risk management or a similar role.
• Strong business and risk acumen with a control perspective.
• Strong analytical ability to connect disparate risks with the ability to assess them
• Strong understanding of regulatory nuances and banking industry in ANZ.
• Demonstrated ability to successfully manage multiple priorities.
• Fluency in English (Verbal and written)

• Advanced degree in business, engineering, economics or a related field is preferred

Leadership Skills:

• Proven leader who can build, inspire, and coach a team with a passion for risk and business.
• Excellent relationship and influence management skills with the ability to build productive relationships across teams and levels of seniority.
• Self-confident with a strong sense of integrity and the ability and willingness to challenge and be challenged.
• Proactive in identifying issues, delivering and escalating key findings, and advising on recommended solutions to correct issues or mitigate risks.
• Ability to communicate risk observations to colleagues, business partners, and senior leaders.

• Strong verbal and written communication skills

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

• Competitive base salaries 
• Bonus incentives 
• Support for financial-well-being and retirement 
• Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) 
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need 
• Generous paid parental leave policies (depending on your location) 
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) 
• Free and confidential counseling support through our Healthy Minds program 
• Career development and training opportunities

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.