illawarra mercury

Dog Daycare Manager and Casual daycare attendant

Wollongong, Illawarra & South Coast, Coniston, New South Wales

Full time

Posted 20/04/2025
Closed 04/05/2025

Position: Doggy Daycare Manager (Leadership Role) Location: Woof Wonderland Employment Type: Full-Time Are you a dynamic, people-first leader who thrives in a tail-wagging, fast-paced environment? Our growing doggy daycare is seeking a compassionate and driven individual to lead our team with integrity, empathy, and energy. If you’re passionate about pups and people, and ready to create a positive impact every day—this is the role for you. Key Responsibilities: Lead daily operations, ensuring a smooth, high-quality experience for dogs, pet parents, and staff.Build and coach a collaborative, empowered team focused on safety, care, and customer service.Foster an inclusive, positive culture through mentorship, accountability, and transparent communication.Oversee scheduling, training, and performance to align with business goals and pet care excellence.Monitor safety protocols, cleanliness, and compliance with pet care standards and regulations.Engage with customers regularly, resolving issues with empathy, professionalism, and a proactive mindset.Bring energy, innovation, and a passion for excellence to every shift. You’ll Thrive in This Role If You Have: Proven experience in a leadership role (pet care or service industry a plus)A love for dogs of all breeds and sizes—and the ability to work closely with themStrong communication, organisation, and multitasking skillsA growth mindset and the desire to build something special with your teamA commitment to high standards, safety, and compassionate care Why You'll Love Working With Us: A fun, friendly, dog-loving team environmentA values-based workplace built on trust, collaboration, and purposeOpportunities for growth in a fast-moving, expanding companyCompetitive pay, development opportunities, and yes—plenty of puppy kisses IMPORTANT: This is an active and physical role. The incumbent will be required to work indoors and outdoors (sometimes in inclement weather conditions, on their feet for the majority of their shift. They must be able to stand, walk, lift, carry, push, pull, bend, crouch, kneel, squat, reach, stretch, and restrain animals (up to 50kg) on leads in order to perform the inherent requirements of the role. Position: Doggy Daycare Attendant (Team Member Role) Location: Woof Wonderland Employment Type: Casual Do you love dogs and want to be part of a supportive, energetic crew? We’re looking for positive, caring individuals to join our daycare team! This is a hands-on, active role where you’ll help ensure pups are safe, happy, and having a blast. Key Responsibilities: Supervise playgroups and individual dogs to ensure safety and enrichmentKeep the facility clean, organized, and welcoming for both dogs and their humansEngage with pet parents and provide updates on their pup’s dayFollow protocols and routines for feeding, cleaning, and group playSupport the team with daily operations and tasks in a collaborative way You’ll Be a Great Fit If You: Are confident and comfortable around dogs of all breeds and sizesHave strong communication skills and a positive, can-do attitudeCan multitask and stay calm in a fast-paced environmentAre reliable, team-oriented, and care deeply about animal welfare Why Join the Pack? Work with an upbeat, dog-loving teamFlexible scheduling and growth opportunitiesTraining and support to help you succeedA workplace where every day brings new wagging tails and puppy love IMPORTANT: This is an active and physical role. The incumbent will be required to work indoors and outdoors (sometimes in inclement weather conditions, on their feet for the majority of their shift. They must be able to stand, walk, lift, carry, push, pull, bend, crouch, kneel, squat, reach, stretch, and restrain animals (up to 50kg) on leads in order to perform the inherent requirements of the role. Please send in a cover letter outlining which position you are applying for and why you are the person that we are looking for.

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