Domiciliary Plotter

• Permanent Part Time, minimum 27.5 hours per week
• Friendly, supportive and professional team
• Modern office work space, Mile End

About Clinpath Pathology

Clinpath Pathology is a quality pathology service provider, focusing on professional excellence, reliability, excellent customer service and business integrity. Based at Mile End in a state of the art laboratory Clinpath provides you with the opportunity to become a part of an Australian wide medical testing laboratory network, focused on medical leadership and expert advice. We serve our South Australian medical practitioners, private hospitals and aged care facilities.

We are an equal opportunity employer and offer a dynamic and supportive work environment where the contribution of people with different skill sets, cultures and backgrounds is valued.

About the Opportunity

Reporting to the Deputy Operations Manager you will be working within the domiciliary team to provide Doctors, Specialists, Hospital staff, Practice Managers/receptionists with mobile pathology test booking information.

In this role you will be responsible for the day to day running of the phlebotomists out on the road, providing telephone support as well as creating the domiciliary visit rounds for the following day. Additionally, you will provide exceptional customer service to your internal customers with information relevant to domiciliary plotting/round allocation and domiciliary bookings. Availability to work Monday 7am - 3pm, and Tuesday to Friday 7am - 12pm will be required. Training may require full time hours until proficient in the role.

Applicants should possess the following:

• Previous experience in a medical environment would be advantageous, in particular, the following will be highly regarded:
• Understanding of Medical Terminology and correct pronunciation of medical terms
• Reception or Administrative experience
• Switch board experience
• Telephone customer service experience;
• Finely tuned interpersonal skills, including the ability to "listen actively", handle difficult customers appropriately and provide an exceptional client experience by phone;
• Intermediate computer skills;
• Excellent attention to detail; an organized manner with meticulous approach to completion of tasks;
• Display flexibility; be able to prioritise effectively and change course of action as required;
• An outstanding work ethic and the ability to work collaboratively within a team;
• Right to work in Australia; and
• Current National Police Certificate (Unsupervised Contact with Vulnerable Groups, valid for 3 years).

Why join us?

Clinpath Pathology offer a wide range of employee benefits:

• Stable, reputable organisation (part of the global Sonic Healthcare)
• Paid Parental Leave options
• Employee Rewards Program
• Annual employee service awards
• Ongoing training and development
• The opportunity to participate in the Clinpath Development Program
• Employee Assistance Program (EAP) / Wellbeing Gateway APP
• Novated Leasing
• Study leave for approved courses
• On-site Physiotherapist
• Employee Referral Program
• Free annual flu vaccination
• Fitness Passport program
• Charitable and social events including annual Christmas Party, Pizza days and morning teas
• Work life balance and flexible working arrangements

How to apply?

When applying, please ensure you include a cover letter, resume and address the key selection criteria as part of your application. Only those shortlisted will be contacted.

This position is open to Australian/New Zealand Citizens and Australian Permanent Residents with full legal working rights.

Applications close: 25th April 2025

Applications Close: 25 Apr 2025