EOI - Manager, Property Rectification Project

EOI - Manager, Property Rectification Project – NSW Trustee and Guardian Expressions of interest are being sought from current NSW Public Sector employees (ongoing and temporary staff) who wish to be considered for this temporary employment opportunity. Temporary full-time vacancies until 31 December 2025. 35 hours per week.Location: This role is based in Parramatta. Flexible and hybrid working options available.Clerk Grade: 9/10. Base Salary $125,693 to $138,510 plus superannuation and annual leave loading. About Us At NSW Trustee and Guardian, we protect, promote and support the rights, dignity, choices and wishes of our customers. Whether we are writing a Will, acting as an executor, attorney, trustee, guardian, or financial manager, we are here for critical moments in our customers’ lives. Join our dedicated NSW Government agency and make a difference in the lives of over 47,000 people each year. Our commitment to diversity Our workplace reflects the diverse community we serve. We encourage applications from all backgrounds, experiences, and abilities. This includes women, people with disability, Aboriginal and Torres Strait Islanders, the LGBTI community and people from culturally diverse backgrounds. About The Team The Property Services team works with the Estate Management and the Estate Planning and Administration Divisions. The Estate Management Division makes financial and legal decisions for people who are unable to on their own, or with support, when NSW Trustee and Guardian is appointed as their financial manager by a court or tribunal. The division also oversees people who are appointed to privately manage the finances of another person.   The Estate Planning and Administration division is responsible for delivering NSW Trustee and Guardian’s commercial services in Will making, as trustee, attorney, and as administrator/executor of deceased estates as well as administration of Powers of Attorney, Life Estates and Crime Confiscation/Civil Forfeiture. These divisions deliver high quality financial, estate management, executor and trustee administration services using a customer-centred approach. About The Role This is an exciting opportunity that will see you sit within the Property Service Centre. The Property Services team is collectively responsible for the delivery of high quality, consistent and timely services that are consistent with NSW Trustee and Guardian’s Customer Excellence Principles. The primary purpose of the Manager, Property Rectification Project (PRP) is to provide leadership for the operations and management of the Property Rectification Team. The main objective is to reduce identified risks and oversee the PRP portfolio, ensuring necessary measures are undertaken to either restore customer properties to a safe and compliant condition and/or progress is made towards sale. The role is responsible for ensuring positive customer outcomes and provides advice, direction, recommendations, and decisions for NSWTG’s customers and key stakeholders. For more information about the position, view the role description . About You Application is encouraged if you demonstrate the following skills, knowledge and experience: You will have strong stakeholder management skills as you will regularly work with customers and their families to support them with an understanding of property insurance matters and ensuring they are conducted in line with legislation and policy. You will have sound leadership and management skills.You will have the ability to manage competing priorities and work outputs to successfully generate favourable outcomes for our customers. You can collaborate effectively as you will regularly engage with teams within NSWTG to provide and gain advice to deliver the best outcomes for insurance matters.You have demonstrated experience in project management and/or property services Sound like you? We would love to hear from you! Essential Requirements Demonstrated leadership and management skills for the delivery of services in a complex human service customer environment and sound strategic thinking capacity, management and administrative skills.Understanding of NSW Trustee and Guardian’s key services and customer base including experience working and/or supporting people with disability, vulnerable or older people.Willingness to have phone calls and team email accounts monitored for quality assurance and training purposes, and to participate in one-to-one review sessions for calls and emails. What We Offer NSW Trustee and Guardian offers interesting, challenging and rewarding work that has real purpose. Other benefits of joining us include: work-life balance with flexible work options (working from different work locations, variable start/finish times, job sharing)various leave options (recreation, parental, and flex leave of up to 24 days per year)career development including study leave and acting opportunitiesaccess to Fitness Passport and employee assistance program, and annual flu vaccinations Be part of something bigger. For more information about joining us, visit the Careers page on our website. How To Apply To apply for this role: complete the online applicationsubmit a resume (maximum five pages) and brief cover letter (maximum two pages) outlining your skills, experience and suitability. Read: writing your job application for tips with the application process. Closing date Applications close 11:59pm, Tuesday 15 April 2025. For enquiries about the role, please contact Matthew Kennedy, Senior Manager, Property Services via email: Matthew.kennedy@tag.nsw.gov.au . For enquiries about the recruitment process, please contact Antonio Caswell, Talent Advisor via email: Antonio.Caswell@tag.nsw.gov.au . Please do not send your applications directly via email, LinkedIn or SEEK. Only applications submitted via the online portal will be accepted. Please Note If you need an adjustment in the recruitment process, please contact People and Culture via email at peopleandculture@tag.nsw.gov.au Offers of employment will be subject to reference checks and relevant clearances.A talent pool may be created for future ongoing and temporary roles and is valid for 18 months. Thank you for your interest in this role. We look forward to receiving your application.