Facilities Projects Lead

Shaping the future of real estate for a better world

At JLL, we see a Brighter Way forward for our clients, our people, our planet, and our communities. With over 200 years of real estate experience, we are, and always have been, in continual pursuit of brighter ways of working.

We bring to life see a Brighter Way in all that we do by seeking better, smarter, more innovative ways of working. We approach our work in a warmer, more optimistic, and inclusive way.

JLL is a global leader in helping clients envision where people will live, work, play, shop, and eat.

What this opportunity involves: 

The Facilities Manager will manage the day-to-day client activities for the assigned property, and be the on-site key point of contact for key stakeholders and/or client. The role will assume responsibility for site budgets, accounting and finance, maintenance and operations, contract services, purchasing of material, equipment & supplies, project/program management and deliver services in accordance with the Service Levels and Key Performance Indicators set out.

It is critical for this role to engage with stakeholders across the business to ensure that service delivery expectations are met without introducing financial or tenure risk.

Major Responsibilities

• Proactively develop and manage the relationship with the  client to ensure service delivery expectations are exceeded to facilitate works

• Responsible for the delivery of customer and property services for the tenancy.

• Carryout building inspections and complete associated reports within the governance timeframe.

• Ensure compliance with regulations / requirements of client contract and all facilities procedures

• Manage administration and organisation of information for analysis and presentation to senior management team

• Assist with any duties as assigned by the leadership team on an as needs basis.

• Proactively contribute to the effective and efficient running of the allocated portfolio / facilities, and share ideas for continuous improvement

• Liaison with facilities vendors, coordinate facilities works as and when required in conjunction with client and Base Building Management

• Learn and understand the operational and technical requirements of the elements of the site for which JLL is responsible. Ensure that current contracts are maintained to provide necessary supplies and services

• Assist ensuring compliance with statutory regulations on fire, health and safety standards to maintain a safe and compliant environment

• Deliver and support facilities-related projects in line with agreed budget or works plans, ensuring close interaction with affected business units

• Adhere to JLL’s business conduct by ensuring compliance with the firm’s guidelines, procedures and strategies

• Proactive management and monitoring of the work order platform outputs to achieve or exceed standards against agreed key performance indicators and service level targets and report regularly to key stakeholders or as agreed

• Actively encourage an environment that supports teamwork, co-operation & performance excellence across the portfolio.

What we are looking for:

• Tertiary qualifications in Property, Facilities, or Trade related fields desirable but not mandatory. Demonstrable experience within a similar role or Facilities supporting environment will be well regarded.

• 5+ years of proven experience working in corporate real estate / facilities related fields.

• Experience with Office Relocations, Defects Management and Contract Amendments and Management would be highly desirable.

• A demonstrated aptitude for the interpretation and analysis of numerical data with an ability to extract into clear and logical reports with a particular attention to detail.

• Proficient in the use of the MS Office product suite including Word, Excel, PowerPoint, Teams and Outlook.

• An understanding that Facilities management services involves the provision of both reactive maintenance and routine maintenance across the allocated portfolio with 24-hour call out / contact requirement

Apply today, quoting job reference number LMREQ418770