Forklift Mechanic - Field Service Technician

The Business: 

• Global leader of forklifts, with over 22 branches Australia wide.

• Firmly established and consistently growing organisation.

• $$$ Hourly rate + Cumulative overtime + Quarterly bonus.

• Brand new, fully maintained company van. 

• Supportive, collaborative and engaging company culture. 

The Role:

A stable and diverse field service technician role exists for a qualified and experienced mechanic within Australia's largest supplier of forklifts. Coffs Harbour and surrounds.

• Conduct mechanical repairs and maintenance of customer units which includes preventative service and breakdowns in a timely manner.

• Maintaining professional level of customer service with all clients and customers.

• Diagnose, repair, and maintain a variety of material handling equipment, including forklifts, reach trucks, and automated systems.

• Conduct preventative maintenance services to ensure equipment reliability and longevity.

• Respond to service calls efficiently, providing on-site technical support and troubleshooting.

• Maintain accurate service records and reports.

• Communicate effectively with customers to understand their needs and provide solutions that exceed expectations.

• Collaborate with the wider service team to ensure a high level of customer satisfaction.

• Stay updated on the latest technology and service procedures within the industry.

• Ability to maintain accurate records of job sheets, timesheets and any other administrative components.

The Successful Applicant Should Have:

• Relevant trade qualification (Forklift Mechanic, Automotive Electrician/Light Vehicle Mechanic, Heavy Vehicle, Plant, Diesel Mechanic). 

• Current White Card.

• Full Australian driver's license.

• Must be able to pass a full medical including a drug and alcohol test.

If you meet the requirements and this is the opportunity you have been looking for please click 'APPLY NOW'.

Due to the overwhelming number of applicants that apply, only shortlisted applicants will be contacted.

Ritchie Consulting Group thank you for your application and wish you the best of luck with your job search.