Full Time Site Manager

Location: SILVERWATER, NSW

Salary: $60,001 - $80,000

Job Type: Permanent position | Full time position

BP Silverwater South Corner of Silverwater Road & 51 Egerton Street Silverwater NSW 2128 Site Manager – Full Time SALARY $73,000 to 75,000 annually + superannuation INHERENT REQUIREMENTS: As a Site Manager, you will need to show competencies and experience in the following areas. MAIN DUTIES/RESPONSIBILITIES:

• All duties of a Customer Service Representative as outlined in the job description of a Customer Service Representative.
• Complete store operational requirements by scheduling and assigning employees; following up on work results
• Achieve the objectives of management budgets, with discretion to amend in consultation with company management; scheduling expenditures; analysing variances; initiating corrective actions
• Identify current and future customer requirements by establishing rapport with potential and existing customers and other persons in a position to understand service requirements
• Lead, develop and enhance the customer experience in store sales with hands on style leadership.

Treat each customer as a guest in our stores

• Formulate pricing policies by liaising with company management; determining and implementing additional sales promotions
• Maintain the stability and reputation of the store and organisation by complying with legal requirements
• Ensure competitor fuel price checks are performed 3 times per day.

Site to follow the retail market price and never to lead. Retail price must never fall below the bottom price.

• Determine marketing strategies by reviewing sales records in liaison with company management
• Maintain efficient and successful operations by initiating, co-ordinating and enforcing programmes, operational and staffing policies and procedures
• Establish and maintain a rapport with existing and potential suppliers to achieve maximum discounts and benefits and ensure optimum service is received
• Ensure staff are always courteous to customers and are upselling where an opportunity presents itself.
• Complete daily, weekly and monthly reports, and submit these reports to head office in a timely manner
• Complete food temperature checks are per food safety guidelines
• Ensure cash exchange safe is balanced daily
• Ensure Epay, Eftpos, Car wash settlements are balanced on a daily basis.
• Lead and empower your team: lead by example
• Ensure staff balance each shift to within +/-$5.00
• All daily reporting and invoicing are completed in specified time frame and filed in specified area
• Ensure all benchmark requirements are met as per BP operation guidelines and the Jasbe operational compliance program

SKILLS & EXPERIENCE Essential Skills & Experience:

• Experience in leading teams and retail store experience
• Customer focus
• Ability to work autonomously
• Proven people management skills
• Time Management Skills
• Excellent written and verbal communication skills
• Proficient in business management
• Strong organisational and time management skills
• Develop and maintain customer and supplier relationships
• Must be proficient in Microsoft office programs (eg. Excel, Outlook, Word)

Year 12 or equivalent secondary school education (desired) 3 Years Retail Experience (desired) Food Safety Supervisor Certificate (desired) Candidate must be flexible to cover any shift and reliably able to commute to work Please send your CV to ****@businessnest.com.au. Please include the job role title in your email.