Future Student Engagement Lead

Future Student Engagement Lead – Ongoing, Full Time (5 days per week)

AFTRS is the national screen and audio school – the only Australian education institution to consistently make The Hollywood Reporter‘s prestigious annual list of the top film schools in the world. Working hand-in-hand with the screen and broadcast industries, AFTRS is a global centre of excellence that delivers the highest level of screen and audio education, training and research across Australia.

We are looking for an enthusiastic Future Student Engagement Lead to join our Partnerships & Development team.

The Future Student Engagement Lead is responsible for developing and implementing comprehensive student recruitment and conversion strategies to attract a diverse and talented cohort for undergraduate and postgraduate courses. This role oversees the student recruitment process with a particular focus on ensuring equity and accessibility and implements initiatives designed to improve the customer experience and maintain AFTRS’ reputation as a world-leading screen and audio school.

About the role:

Key Accountabilities

• Recruitment Strategy: Work closely with the Head of Student Recruitment & Admissions to devise and implement medium and long-term recruitment strategies to drive leads and enrolments in AFTRS courses.
• Recruitment Planning: Collaboratively develop and drive the implementation of a year-long student recruitment tactical plan that is designed to increase awareness, lead capture,  lead nurture and conversion with a focus on increasing access for those from marginalised and under-represented groups.
• Leadership: Provide leadership and guidance to the Future Student Engagement Officer, ensuring clear objectives are set and achieved, in alignment with recruitment strategies and best practices.
• Marketing: Work collaboratively with the Marketing team to drive leads with a focus on diversity and quality of applications.
• Application Process: Work closely with the Student Admissions Lead, Program Convenors and Discipline Leads to identify and suggest improvements in the application tasks and process creating a more accessible, equitable and efficient admissions process.
• Admissions Process: Work closely to support the delivery of a customer centric admissions process and increase conversion rates from applications started through to enrolment.
• Analysis: Gather, analyse and interpret recruitment and admissions data, identify trends, measure the effectiveness of recruitment strategies, and provide insights that inform decision-making and continuous improvement.
• Increasing participation: Work collaboratively to develop and implement strategies to reach and increase participation from students from groups that face marginalisation and are under-represented in higher education, at AFTRS and in the screen and audio industries.
• CRM Improvement and utilisation: Champion the utilisation of CRM features and work collaboratively to identify improvements that enhance customer experience and increase conversion.
• Customer Service: In collaboration with Student Centre and faculty, provide a high-level of customer service to all prospective students.
• Administration: Manage the recruitment calendar and budget, as set by the Head of Student Recruitment & Admissions, ensuring all activities are delivered to the highest standard and within budget.
• AFTRS Representation & Engagement: Represent AFTRS courses across Australia maintaining AFTRS’ reputation as a world-leading screen and audio school. Coordinate and deliver tours, workshops and events on the AFTRS campus that showcase facilities and develop connection to the school.
• International Initiatives: Work closely with the Head of Student Recruitment & Admissions to identify and support international initiatives and student recruitment.
• Other Duties: There may be a requirement to undertake tasks outside the scope of the responsibilities listed to support the organisation. AFTRS will engage in a conversation should these tasks arise.

About you – You have:

1. Student Recruitment Experience: Proven success in a similar role leading student recruitment activity, preferably with a higher education provider.
2. CRM and Lead Management Experience: A sound working knowledge of CRM, preferably Salesforce to record, engage and convert leads.
3. Stakeholder Collaboration: Proven ability to work with different internal and external stakeholder groups including faculty, marketing, technology, industry and careers advisors.
4. Inclusion: Demonstrated experience in engaging with and building relationships with students from diverse backgrounds, with a strong commitment to equity and inclusion.
5. Communication Skills: Strong written and verbal communication skills including one-to-one and presenting to large audiences.
6. Decision-Making and Problem-Solving Skills: Proven ability to work proactively, independently and with sound judgement to achieve strategic outcomes and maintain quality and compliance.
7. Leadership: Demonstrated ability to lead, mentor, and support team members, fostering a supportive, collaborative and high-performing culture.
8. NSW Driver License
9. Safe Work Environments: Experience in fostering culturally and psychologically safe work environments.

Please apply via our Jobs Portal here: https://jobs.aftrs.edu.au/recruitment/vacancies/2912715377599999~1/edit

As a creative organisation, we understand the importance of offering flexible working to support your own creativity, wellbeing, and balance. We will genuinely consider applications for job share and part time working. We also support working from home and flexible working hours.  

AFTRS is committed to building a richly diverse staff and faculty. AFTRS actively supports and appreciates workplace diversity, First Nations values, and we strongly encourage and welcome applicants from Aboriginal and Torres Strait Islander people, people from a wide range of backgrounds and people with a disability. We are committed to providing reasonable adjustments through our recruitment and selection process. If you require any support or reasonable adjustments during the recruitment process, please email jobs@aftrs.edu.au or call 02 9805 6610.  

Please note, the successful applicant will be required to undertake a Working with Children Check.

Salary: AFTRS Level 6 ($85,438) + up to 15.4% super, and excellent benefits.

The closing date for Future Student Engagement Lead is 27 April 2024 11:59pm. Late applications cannot be accepted.