Head of clinical services

Lead clinical programs, drive impact, and champion equity at NRCH. Empower diverse communities through strategic leadership and meaningful partnerships. Apply now!

At North Richmond Community Health (NRCH) we are proud to deliver courageous health and community services that collaboratively address health inequity. We nurture a workforce that is passionate and diverse, with shared values and a strong commitment to making positive health impacts within the heart of North Richmond. With access to a variety of flexible work arrangements, health and wellbeing activities and a rich learning environment, our team members are consistently able to deepen their expertise by being part of impactful and world recognised community health solutions.

• Full-Time, Ongoing
• generous salary packaging options
• flexible work arrangements
• strong connection to community and innovation

About the Role

North Richmond Community Health (NRCH) is seeking a dynamic Head of Clinical Services to lead and shape the delivery of high-quality, person centred care across our multidisciplinary clinical services.

This pivotal leadership role will drive service excellence through collaboration, innovation, and strong community connection, ensuring NRCH continues to deliver culturally safe, responsive, and integrated care for the diverse communities we serve.

• Drive clinical excellence focused on positive consumer experience and quality outcomes for the diverse communities we seek to serve, through strong community connection
• Manage and oversee key clinical services including service review and evaluation, accreditation and budget processes
• Play a key role in developing and enhancing service integration at NRCH
• The Head of Clinical Services will oversee the organisation’s ongoing operations and service development of Community Health clinical services including Allied Health, Oral Health, Medical, and Post Acute Care. By supporting the organisation to drive culture change and embed the principles of service integration, growth and sustainability, this role will ensure NRCH meets all legislative, accreditation and funding targets and objectives.

Additionally, the Head of Clinical Services is responsible and accountable for providing oversight of professional and quality standards, workforce development, financial and resource allocation for relevant clinical services, including the support of clinical governance.

Specific responsibilities include:

• Actively seek additional grants and/or alternative funding streams for expanding clinical health services; with collaborative planning and submission writing with stakeholders, effective project management and timely reporting and evaluations.
• Lead, develop and maintain strong partnerships and relationships with all stakeholders, both internal and external, who may contribute to enhancing clinical services.
• Responsible for developing NRCH service integration in collaboration with other Senior Leaders to ensure that all programs address the social determinants of health and focus on consumer centred practice and improving client experience and outcomes.

Please review the complete position description here: https://acrobat.adobe.com/id/urn:aaid:sc:AP:11738b91-b141-45ee-a607-ba27d4956e4e

Please note: This link to the Position Description cannot be accessed through Seek. It will be available exclusively via our job ad on Teamtailor. When you click 'Apply,' you will be redirected to our Teamtailor page to submit your application and can download the Position description there.

About You

Are you a values-driven clinical leader who thrives on service integration, quality outcomes, and making a meaningful impact in diverse communities?

What we are looking for:

• A capable, influential and culturally competent leader adept at operationalising strategy into outcomes and well versed in quality and continuous improvement
• Proven leadership and management experience within Community Health or similar (with significant experience in managing clinical services)
• Collaborative and innovative, with demonstrated change management skills
• Skilled in stakeholder and partnership management (particularly government)
• Qualifications or equivalent in Clinical Health/Community Development and/or Business

If you are a visionary leader who is ready to drive positive change in clinical services, we would love to hear from you.

Our benefits:

• Generous NFP salary packaging arrangements available (up to $15,900 each year) plus option to package meal and entertainment expenses (up to $2,650)
• Monthly ADO (for full-time) and additional leave benefits (wellness leave, study leave, purchased leave etc.)
• Flexible working arrangements
• Free onsite car parking

Closing Date: 11 April 2025

For any questions, please contact *********@nrch.com.au