Head of Information Technology

GALE Pacific, an established Australian manufacture, is seeking an experienced Head of IT to lead and manage the IT infrastructure and ERP solutions across our organization, with a focus on Microsoft Dynamics 365 (Finance, Supply Chain, and Manufacturing modules).
 
This newly created leadership role will involve both strategic and hands-on management, providing expertise and direction for our ERP landscape while collaborating with internal and external stakeholders to drive business transformation and operational efficiencies. You will be the Subject Matter Expert (SME) for ERP solutions, acting as a consultant for our manufacturing facilities, and leading the day-to-day activities as well as key IT projects.
 
This is a permanent full-time role in a hybrid working environment based in our Braeside manufacturing facility.
 
The role:

• Lead the management of our current ERP landscape, ensuring effective and sustainable solutions
• Partner with internal stakeholders to drive process improvements
• Administer and support D365 across multiple environments, including integrations with other systems
• Collaborate with key stakeholders to resolve helpdesk tickets related to D365
• Partner with the business and functional teams to conceptualize, design, and deliver technical transformation initiatives
• Identify training needs related to D365 and lead efforts to enhance user capabilities
• Prioritize and lead the implementation of IT projects to deliver the best business outcomes
• Participate in ad-hoc business-wide projects as required 

The successful candidate should have:

• Strong foundational knowledge of D365 F&O, with additional relevant certifications
• Bachelor's degree in IT, Computer Science, or a related field
• Proven leadership experience in delivering ERP solutions, particularly within Microsoft D365 F&O.
• Strong project management experience, especially in ERP implementation and business process improvement
• Experience in delivering business transformation initiatives and managing end-user training programs.
• Ability to ensure compliance with Group IT policies and current best practices
• Expertise in IT process mapping, service delivery, and effective change management
• Strong knowledge of the following technologies:
  • SQL Server (SSRS, SSIS, SSAS)
  • Visual Studio
  • Azure/Cloud services
  • Power BI
  • JIRA and SharePoint
  • Office365 and hosted cloud solutions

Benefits & Culture:

• GALE Safe - Focused safety culture and practices
• Supportive leadership and connected team environment
• Opportunities for professional learning and development
• Braeside location with modern facilities and onsite parking
• Flexible working supported with WFH days
• Paid Parental Leave Program
• Access to comprehensive Employee Assistance Program (EAP) and Wellbeing support
• Novated Leasing
• Staff product discounts

About GALE Pacific:
 
GALE Pacific is a public company (ASX: GAP) and employs over 500 people around the globe, operating in Australia, China, the United States, Europe and the Middle East. The opportunities for growth are endless.
GALE Pacific has grown from its base in high quality polymer shade fabrics to be a marketer of products that enhance your home lifestyle and deliver smart and practical solutions across a broad range of domestic and commercial applications.
 
The Cancer Council has recently endorsed our core range of products, providing a trusted validation our products can aid in the protection against the harmful effects of the sun.
 
GALE Pacific is an equal opportunity employer. All employment is decided on the basis of qualifications, merit and business need, not personal or protected attributes. We welcome applications from all cultural backgrounds and experiences. Please advise our team if you require assistance throughout the recruitment process.
 
As part of our recruitment process, candidates may be asked to complete online psychometric testing, medical assessments (including Alcohol & Other Drug) and onsite / virtual interviews.