Ict Test Engineer

Hanshow Australia Pty Ltd is hiring a Full time Ict Test Engineer role in Macquarie Park, NSW. Apply now to be part of our team.

• Looking for candidates available to work:
  • Monday: Morning, Afternoon
  • Tuesday: Morning, Afternoon
  • Wednesday: Morning, Afternoon
  • Thursday: Morning, Afternoon
  • Friday: Morning, Afternoon
• 1 year of relevant work experience required for this role
• Expected salary: $70,000 - $90,000 per year

About Us

Hanshow is a global leader in Electronic Shelf Labels (ESL) and digital store solutions, including LCD displays, digital signage, payment systems, and AI-powered retail technologies. We provide tailored IoT touchpoints that help retailers:

• Streamline operations

• Improve profitability and efficiency

• Deliver customer-centric insights

• Enhance customer experiences

With over 20,000 stores served in 50+ countries, Hanshow is transforming the retail landscape worldwide.

Hanshow Australia Pty Ltd, established in 2021 and based in Macquarie Park, NSW, is a fast-growing company revolutionizing retail through cutting-edge electronic pricing solutions. Our key partners include Woolworths, Coles, Total Tools, and Bunnings.

The Opportunity

Due to continued business growth, we are seeking a motivated and technically skilled ICT Support Engineer to join our dynamic team. In this role, you will support the deployment, maintenance, and troubleshooting of Hanshow’s ESL and digital store technologies across Australia. You’ll collaborate with internal teams, retail clients, and international colleagues to ensure system stability and customer satisfaction.

Key Responsibilities

• Oversee the installation and maintenance of ESL systems

• Troubleshoot hardware, software, and network issues related to deployments

• Collaborate with internal teams for system integration and real-time problem-solving

• Conduct system testing and QA during deployments and upgrades

• Facilitate communication between clients and internal teams to enhance product functionality

• Prepare technical documentation and training materials

• Liaise with the Head Office (in China) for application-level support

• Support system integration between Hanshow solutions and client platforms

Required Skills & Experience

• Bachelor’s degree in IT, Computer Science, Engineering, or a related field

• Minimum 1 year of experience in ICT support, preferably in retail technology or IoT

• Strong knowledge of network configuration, system integration, and troubleshooting

• Excellent project management and problem-solving skills

• Familiarity with JavaScript and HTML is an advantage

• Prior exposure to ESL technology or retail systems is highly desirable

• Strong communication skills and ability to work across international teams

• Fluency in Mandarin (spoken and written) is essential, due to frequent communication with our head office and international technical teams

Why Join Hanshow Australia?

• Be part of a rapidly growing tech company in a booming sector

• Work with leading retailers and cutting-edge digital solutions

• Collaborate with a global team that values innovation and teamwork

• Opportunities for professional growth and development