Inbound / Outbound Coordinator

In this role you will work closely with the customer service and warehouse operations team. This role is responsible for the administration of site operations to meet customer requirements consistent with company policies and procedures. This will be achieved with a focus on safety, service, effective and efficient communication based at our Hazelmere, Western Australia site.

Responsibilities

• Accurately record vehicle movement details, including arrival & departure times, load weights etc into site TMS & other management systems.

• Generate pallets dockets.

• Collate invoices.

• Check and reconcile inbound/outbound paperwork, report any discrepancies.

• Liaise with customers, drivers, contractors & visitors respectfully and in a professional manner.

• Be proactive in the preparation of paperwork to minimise driver wait times.

• Completion of driver & contractor inductions.

Qualifications & Experience

• 3-5 years plus experience in a similar role, preferably within the Warehousing, Transport & Cold Storage industry.

• Warehouse Management systems & Computer literate.

• Strong communication & interpersonal skills.

• Strong customer service, problem solving and influencing skills.

• Strong data entry skills.

• Strong attention to detail.

• Strong written and verbal communication skills.

What we offer

Golden West Cold Storage are committed to providing a supportive & collaborative working environment.

We are one of the fastest growing organisations within our industry. In this role you will have the opportunity to contribute to the direction of the company playing a key role with our customer service team.