Who are we?
We are CLX (Customer Led Experience), a one-stop shop covering the entire front-end – from insights to strategy, design, and manufacture, to execution and training.
We specialise in transforming legacy retail models through innovative and impactful solutions, delivering cost efficiencies, and improving customer experiences.
CLX have globally experienced professional teams across the world with offices in Australia, the UK, and the Asia Pacific Region, helping global companies to stand out from the crowd through efficient customer-led experiences.
We are known for our hands-on approach, from development to implementation, delivering on budget, on time, and to the highest of standards every time.
The role: Instructional Designer (Melbourne based - 3 month contract)
- Design and develop various training guides in a retail environment, specifically relating to Point of Sale
- Work closely with the team to gather the materials and contents and create content that meets the needs of our learners
- Partner with business stakeholders to understand the project audience and identify learning needs that are aligned to project and business outcomes
- Planning and implementing training strategies
- Integrating feedback, support, assessment, and course evaluation into the training material
- Conduct user testing
Who are you:
- L&D instructional design with exceptional adult learning knowledge and experience
- Background in retail and POS
- Demonstrated experience in learning design, content development and evaluation across a range of programs
- Proven ability to design learning materials, tools and assessments using a blend of methods and mediums
- A skilled writer who can translate business needs into effective pieces of learning
- Ability to work in a fast-paced and high-volume environment whilst delivering high quality of work
- Experience in customer service and retail industry
- Experience using tools in courseware development
To apply, you must qualify for the following:
- You are an Australian citizen or
- You hold an Australian permanent visa
Job Types: Full-time, Contract
Contract length: 3 months
Pay: $500.00 – $650.00 per day
Benefits:
Schedule:
Work Authorisation:
Work Location: Remote
Expected Start Date: 29/04/2025