Internal Account Manager

Who is Team Medical?

We are an Australian, family-owned medical distributor We are one of the leading distributors in the primary care market. We have a complete range for most medical professions and pride ourselves on our high-quality customer’s service.

Our Team has grown to more than 120 staff across six states over the past 14 years.

At Team, we love to have fun and look out for each other. Our continued growth and success over the past 14 years is attributed to our team, their hard work and customer-focused approach.

At Team Medical Supplies, we work to make a positive impact on the healthcare industry, ensuring that both our customers and their patients receive the highest level of care

Our core values: Everyone matters, Quality, Fun, We Make IT Happen, Social Impact

https://www.teammed.com.au/about-us/

https://www.youtube.com/watch?v=dFj2E6ouLQs

About the role   

Team Medical is looking to bring on an energetic, results driven, and innovative Internal Account Manager to join our growing team. Reporting to our Sales Manager, your day-to-day responsibilities are: 

• Managing a portfolio of existing customer accounts to become a trusted advisor and drive revenue through repeat business and account expansion

• Conducting regular account reviews to identify sales opportunities and maximise customer value

• Maintaining accurate customer data and forecasting sales activity

• Achieving quarterly sales targets across a wide range of healthcare consumables and equipment

• Preparing accurate forecasts, updating CRM systems, and completing regular sales reporting

• Collaborating closely with the broader sales team to share insights, plan account strategies, and develop tailored pitches for account expansion opportunities.

Location:

Seven Hills, NSW or Meadowbrook, QLD or Tullamarine, VIC

Skills and experience 

Sales and Account Management Experience

• Proven experience in internal sales, account management, or business development (ideally 2+ years)

• Ability to manage and grow a portfolio of existing customers while identifying new opportunities

Communication and Relationship Building

• Strong verbal and written communication skills

• Confident and engaging phone manner with the ability to build rapport quickly

• Ability to become a trusted advisor by understanding customer needs and providing tailored solutions

Results-Driven Mindset

• Track record of achieving or exceeding sales targets

• Self-motivated and proactive with a passion for hitting goals and delivering value

Commercial Acumen

• Understanding of B2B sales cycles and value-based selling

• Ability to interpret sales reports, analyse customer buying behaviours, and act on insights

Organisational Skills

• Excellent time management, with the ability to prioritise and manage multiple accounts

• Attention to detail when maintaining CRM data and forecasting sales activity

• Proficiency in using CRM software (e.g. Salesforce, HubSpot) and Microsoft Office Suite

• Comfortable working with digital tools to manage customer communications and reporting

Industry Knowledge (Bonus)

• Experience in medical, healthcare, or consumables distribution is highly regarded

• Knowledge of medical products, terminology, or customer needs in the healthcare sector

Benefits on offer 

• Competitive Salary/Commission, earn up to $100,000 plus for high performers

• Flexible working  

• Career development opportunities at a growing Australian leading Healthcare company  

• Internal training programs to help you grow including tailored development plans  

• Highly experienced supportive and inclusive team 

• Annual sales conference, where you will have the opportunity to collaboration with your peers in person.