Lead Case Coordinator

Yulu-Burri-Ba is currently seeking a highly motivated Lead Case Co-ordinator at a full-time permanent basis.

Aboriginal and Torres Strait Islander people are strongly encouraged to apply for this position.

Please note: To be considered for and appointed to any position at Yulu-Burri-Ba, you must:

Have a Blue Card Working with Children Check (Paid Blue Card)

- Bachelor qualification in either Social Work/Human Services/Behavioral Science/Psychology/Criminology/Allied Health/Occupational Therapy/Sociology/Public Health or relevant field.

- Previous experience in a family support and or advocacy role.

You will be required to provide evidence of the requirements mentioned above during the recruitment process.

Lead Case Co-Ordinator position duties:

Provide a Lead Case Worker Role by Developing Trusting Relationships with Families:

Effectively engage with Aboriginal and Torres Strait Islander families in support services and conduct initial comprehensive assessments, utilising narrative therapy and family-led approaches to identifying the real and genuine needs of a family. The family-led assessment approach will spearhead into the development of a ‘Single Family Care Plan’, with corresponding goals. The Lead Case Worker will act as the main ‘point-of-contact’ for the family and work in partnership with the family to help facilitate supports in achieving their goals

Deliver Coordinated Care for the Management of Holistic Health and Social Needs:

Effectively manage and coordinate health and social support services to families, based on the Family Care Plan. The Lead Case Worker will act as a navigator of the health and social services system to improve access and quality of service responses to the family. The role will lead internal and external case planning activities with other agencies

Remove Barriers to Family Wellbeing and Provide Family Advocacy:

Deliver therapeutic brief interventions to encourage families in achieving their goals and provide crisis response care as required. The role will operate heavily through a community outreach/in-home engagement approach to remove any access barriers to families. The Lead Case Worker will provide direct support alongside the family in resolving social welfare matters (i.e. Centrelink, housing etc.). The role will also act as a family advocate; ensuring families are receiving best quality services and are actively involved in all decisions that affect their lives and treated with respect, dignity and empathy

Essential criteria:

·         Demonstrated ability to apply a high level of practice judgement when working with clients in setting and achieving goals

·         Ability to work with a culturally and socially diverse group of clients, and to apply a culturally responsive framework to guide interventions, with the support of staff and management

·         Ability to work with diverse people and presentations in providing case managed social work driven supports

·         Demonstrated ability to record accurate and consistent case notes

·         Demonstrated ability to work with a minimum of direction and to effectively communicate with and work collaboratively as part of a multi-disciplinary team, and to contribute to the development of creative and innovative services

·         Demonstrated experience in overseeing and coordinating case management processes and procedures

·         A willingness to provide social work supports and engagement to patients outside of a clinic environment

For further information:

Email - ***********@ybb.com.au

To apply:

Please apply via SEEK with a one-page covering letter advising why you are the best person for the role and a copy of your current resume.

Applications close: COB Monday 19th May 2025