trinity clinic cairns

Medical Reception/Administration

Cairns & Far North, Cairns, Queensland

Healthcare & Medical

Full time

Posted 29/04/2025
Closed 13/05/2025

Well established specialist medical practice seeking a part time medical reception/administration assistant. We are seeking someone who is warm, kind, reliable and passionate about providing outstanding service to our patients and our Psychiatrists and Dietitians within the practice.

This position will be a shared role, and you will be a key part of the team ensuring the front desk runs smoothly.  Approximately 20 hours per week with the possibility to increase for the right candidate.  The ideal candidate would need to be flexible to cover sick leave and annual leave as needed.  Remuneration commensurate with experience. 

Responsibilities include:

  • Greet patients with a friendly and professional manner

  • Managing incoming and outgoing phone calls, faxes and emails

  • Processing patient billing, Health fund, Medicare billing and DVA

  • Manage patient appointments and records using Zedmed medical software

  • General medical reception, administration, secretarial support and assisting the Practice Manager

About you:

  • Outstanding customer service skills

  • Friendly and passionate with the ability to work with a broad range of patients/clientele

  • Ability to multitask and work efficiently in a team environment

  • Strong organisational skills and the ability to maintain confidentiality

  • Previous experience in a medical reception role is highly desirable, but not essential

What we offer:

  • A kind and supportive team, where everyone is valued

  • A working environment where we look after each other, listen and strive to improve

If you are ready to be part of a great team and make a difference in the lives of our patients, we'd love to hear from you!

Apply now with your resume and cover letter to Ashleigh Blakey at *********@trinitycliniccairns.com.au

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