Medical Receptionist

McCrae Village Clinic is looking for a competent, professional,well-presented, and friendly receptionist to join our team.

Our Medical Centre is a well-established accredited General Practice with modern treatment rooms and a Multidisciplinary Team providing a range of services to our community.
We strive to provide our patients with excellent care, in a friendly and supportive environment.
The suitable candidate will need to have a professional manner with excellent communication and administration skills and be able to provide support to patients and doctors.

Essential Requirements

• Professional presentation with a high level of self-motivation to ensure the smooth day-to-day running of the clinic
• Hard working ,punctual and excellent work ethic
• Excellent communication and customer service skills
• Strong attention to detail and accuracy
• Excellent computer skills and efficient in Microsoft Office and web-based programs
• Ability to multi-task and prioritise work
• Ability to cope under pressure
• Ability to work individually and in a team environment
• Flexible and adaptable
• Ability to maintain confidentiality and handle sensitive information

Responsibilities

• Greet and welcome patients, visitors and clients to the clinic
• Schedule patient appointments and update admin records
• Answer phone calls and respond to patient enquiries
• Maintain a clean and organised reception area
• Perform general administrative duties, such as data entry, scanning, faxing and emailing
• Liaise with medical professionals to arrange appointments, meetings and manage correspondence
• Daily banking, receipting and reconciliation
• Supporting with daily clinic tasks
• Record and maintain accurate communication using established practice protocols and computerised medical record systems

Desirable
Previous customer service experience or Looking for a career as a Medical Receptionist

Casual Hours 15-25 hours per week ongoing basis.

Job Type: Casual

Pay: $24.00 – $34.00 per hour

Schedule:

• Monday to Friday

Ability to commute/relocate:

• McCrae, VIC 3938: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Medical admin: 1 year (Preferred)
• Customer service: 1 year (Preferred)

Work Authorisation:

• Australia (Preferred)

Work Location: In person