Medical Receptionist

Are you a highly organised, people-oriented individual who is passionate about delivering excellent patient care? Gateway Medical Centre is seeking a dedicated Medical Receptionist to join our growing team in 2025.

About the Role:

At Gateway Medical Centre, we are committed to delivering exceptional patient-centered care to our local community. As our Medical Receptionist, you will be an essential part of our team, ensuring that every patient interaction is handled with professionalism and compassion. This is an exciting opportunity to contribute to the success of a well-established healthcare practice while growing your career in a supportive environment.

You will be working as part of an experienced team, interacting with patients and staff to facilitate a seamless patient journey from the moment they walk in until their care is complete.

Key Responsibilities:

• Welcome patients and visitors with a professional and friendly attitude.

• Manage appointments, patient registration, and scheduling with accuracy.

• Handle phone calls, enquiries, and appointment confirmations.

• Process Medicare, private health, and other billing procedures.

• Maintain confidentiality and ensure compliance with healthcare regulations.

• Assist in maintaining a smooth patient journey and a well-organised reception area.

• Support administrative and clinical teams as required.

What We’re Looking For:

• Previous experience as a medical receptionist (preferred but not essential).

• Proficiency in medical software systems

• Strong organisational and multitasking skills in a fast-paced environment.

• Excellent communication and interpersonal skills.

• Attention to detail.

• Multitasking: the ability to thrive in a fast-paced environment while managing multiple responsibilities.

• Professionalism: A patient-first attitude with a commitment to confidentiality and excellent customer service.

• Flexibility: Willingness to adapt to various duties, including occasional reception coverage during busy periods.

• Knowledge of Medicare billing and healthcare protocols is a bonus.

• A positive, patient-first attitude and a commitment to confidentiality.

What We Offer:

• A friendly and supportive team environment.

• Opportunities for career growth and professional development.

• Competitive salary with training provided for the right candidate.

• Flexible working arrangements to promote work-life balance.

• Free onsite parking.

Why Join Us?

Gateway Medical Centre is dedicated to creating a welcoming environment for patients and staff alike. We believe in fostering a culture of excellence, teamwork, and continuous improvement. By joining our team, you’ll have the opportunity to make a meaningful impact on the health and well-being of our community.

How to Apply:

If you're ready to bring your skills, passion, and dedication to Gateway Medical Centre, we would love to hear from you! Please send your CV and a cover letter outlining your experience and why you are the right fit for this role to ********@gatewaymedical.com.au or Sylvia at ******@gatewaymedical.com.au, marked “Medical Receptionist”.