Medical Receptionist - Toowoomba

‍⚕️ Be the First Smile Our Patients See! Are you passionate about providing exceptional customer service in a fast-paced medical environment, working with the best Radiologists in Australia, alongside a team who are crazy good at what they do? Darling Downs Radiology (DDR) is looking for a motivated Medical Receptionist to join our supportive and high-performing team in Toowoomba. About The Role You'll be the face of our clinic - welcoming patients, managing appointments, handling billing, and helping keep our day running smoothly. Full-time role, Monday to Friday, with full training provided to set you up for success. Key Responsibilities Greet and register patients, ensuring smooth check-insAnswer phones, respond to enquiries, and book appointmentsConfirm patient preparation for imaging proceduresQuote fees and explain Medicare rebatesProcess private, Medicare, DVA, and third-party claimsHelp maximise clinic efficiencies and provide exceptional patient care What's in it for You? Team Culture - Join a welcoming, supportive environmentCareer Growth - Ongoing training and pathways to growPerks - Fitness Passport, wellbeing support, uniforms, brand discounts & moreBalance - Work in beautiful Toowoomba, close to the city centre ‍♀️ About You Experience in a customer service or administration roleGood time management, communication, and computer skillsA patient-first attitude and positive, team-oriented mindsetAbility to thrive in a fast-paced, detail-focused environmentWillingness to learn medical imaging systems (training provided) About Us Darling Downs Radiology (DDR) is a proud part of South Coast Radiology (SCR) and the Integral Diagnostics (IDX) network - Australia's leading provider of diagnostic imaging services. Located just a short walk from Toowoomba's city centre, DDR offers a wide range of services including MRI, CT, Ultrasound, Mammography, and Nuclear Medicine. Join Our Team! Ready to be part of a positive team that makes a real difference every day? Simply submit your resume and a cover letter by selecting APPLY. Or visit https://www.integraldiagnostics.com.au/page/join-us/current-vacancies/ to express your interest via our candidate portal. Any questions? Please contact Talent Acquisition Specialist Nikki: ncooke@idxgroup.com.au 0497 153 585 South Coast Radiology supports a multicultural and diverse workplace. We encourage Aboriginal and Torres Strait Islander Australians with relevant skills and experience to apply. Building a healthier world, by delivering the best health outcomes one patient at a time. #S-DNI